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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import models, _
from odoo.tools import html2plaintext, html_escape
class MailChannel(models.Model):
_inherit = 'mail.channel'
def _define_command_lead(self):
return {'help': _('Create a new lead (/lead lead title)')}
def _execute_command_lead(self, **kwargs):
partner = self.env.user.partner_id
key = kwargs['body']
channel_partners = self.env['mail.channel.partner'].search([
('partner_id', '!=', partner.id),
('channel_id', '=', self.id)], limit=1
)
if key.strip() == '/lead':
msg = self._define_command_lead()['help']
else:
lead = self._convert_visitor_to_lead(partner, channel_partners, key)
msg = _('Created a new lead: <a href="#" data-oe-id="%s" data-oe-model="crm.lead">%s</a>') % (lead.id, html_escape(lead.name))
self._send_transient_message(partner, msg)
def _convert_visitor_to_lead(self, partner, channel_partners, key):
""" Create a lead from channel /lead command
:param partner: internal user partner (operator) that created the lead;
:param channel_partners: channel members;
:param key: operator input in chat ('/lead Lead about Product')
"""
description = ''.join(
'%s: %s\n' % (message.author_id.name or self.anonymous_name, message.body)
for message in self.channel_message_ids.sorted('id')
)
# if public user is part of the chat: consider lead to be linked to an
# anonymous user whatever the participants. Otherwise keep only share
# partners (no user or portal user) to link to the lead.
customers = self.env['res.partner']
for customer in channel_partners.partner_id.filtered('partner_share').with_context(active_test=False):
if customer.user_ids and all(user._is_public() for user in customer.user_ids):
customers = self.env['res.partner']
break
else:
customers |= customer
utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False)
return self.env['crm.lead'].create({
'name': html2plaintext(key[5:]),
'partner_id': customers[0].id if customers else False,
'user_id': False,
'team_id': False,
'description': html2plaintext(description),
'referred': partner.name,
'source_id': utm_source and utm_source.id,
})
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