# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from odoo import models, _ from odoo.tools import html2plaintext, html_escape class MailChannel(models.Model): _inherit = 'mail.channel' def _define_command_lead(self): return {'help': _('Create a new lead (/lead lead title)')} def _execute_command_lead(self, **kwargs): partner = self.env.user.partner_id key = kwargs['body'] channel_partners = self.env['mail.channel.partner'].search([ ('partner_id', '!=', partner.id), ('channel_id', '=', self.id)], limit=1 ) if key.strip() == '/lead': msg = self._define_command_lead()['help'] else: lead = self._convert_visitor_to_lead(partner, channel_partners, key) msg = _('Created a new lead: %s') % (lead.id, html_escape(lead.name)) self._send_transient_message(partner, msg) def _convert_visitor_to_lead(self, partner, channel_partners, key): """ Create a lead from channel /lead command :param partner: internal user partner (operator) that created the lead; :param channel_partners: channel members; :param key: operator input in chat ('/lead Lead about Product') """ description = ''.join( '%s: %s\n' % (message.author_id.name or self.anonymous_name, message.body) for message in self.channel_message_ids.sorted('id') ) # if public user is part of the chat: consider lead to be linked to an # anonymous user whatever the participants. Otherwise keep only share # partners (no user or portal user) to link to the lead. customers = self.env['res.partner'] for customer in channel_partners.partner_id.filtered('partner_share').with_context(active_test=False): if customer.user_ids and all(user._is_public() for user in customer.user_ids): customers = self.env['res.partner'] break else: customers |= customer utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False) return self.env['crm.lead'].create({ 'name': html2plaintext(key[5:]), 'partner_id': customers[0].id if customers else False, 'user_id': False, 'team_id': False, 'description': html2plaintext(description), 'referred': partner.name, 'source_id': utm_source and utm_source.id, })