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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import tests, _
from odoo.addons.website_livechat.tests.common import TestLivechatCommon
@tests.tagged('post_install', '-at_install')
class TestLivechatUI(tests.HttpCase, TestLivechatCommon):
def setUp(self):
super(TestLivechatUI, self).setUp()
self.visitor_tour = self.env['website.visitor'].create({
'name': 'Visitor Tour',
'website_id': self.env.ref('website.default_website').id,
})
self.target_visitor = self.visitor_tour
def test_complete_rating_flow_ui(self):
self.start_tour("/", 'website_livechat_complete_flow_tour')
self._check_end_of_rating_tours()
def test_happy_rating_flow_ui(self):
self.start_tour("/", 'website_livechat_happy_rating_tour')
self._check_end_of_rating_tours()
def test_ok_rating_flow_ui(self):
self.start_tour("/", 'website_livechat_ok_rating_tour')
self._check_end_of_rating_tours()
def test_bad_rating_flow_ui(self):
self.start_tour("/", 'website_livechat_sad_rating_tour')
self._check_end_of_rating_tours()
def test_no_rating_flow_ui(self):
self.start_tour("/", 'website_livechat_no_rating_tour')
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after closing the chat window.')
def test_no_rating_no_close_flow_ui(self):
self.start_tour("/", 'website_livechat_no_rating_no_close_tour')
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.')
def test_empty_chat_request_flow_no_rating_no_close_ui(self):
# Open an empty chat request
self.visitor_tour.with_user(self.operator).action_send_chat_request()
chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
# Visitor ask a new livechat session before the operator start to send message in chat request session
self.start_tour("/", 'website_livechat_no_rating_no_close_tour')
# Visitor's session must be active (gets the priority)
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.')
# Check that the chat request has been canceled.
chat_request.invalidate_cache()
self.assertEqual(chat_request.livechat_active, False, "The livechat request must be inactive as the visitor started himself a livechat session.")
def test_chat_request_flow_with_rating_ui(self):
# Open a chat request
self.visitor_tour.with_user(self.operator).action_send_chat_request()
chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
# Operator send a message to the visitor
self._send_message(chat_request, self.operator.email, "Hello my friend !", author_id=self.operator.partner_id.id)
self.assertEqual(len(chat_request.message_ids), 1, "Number of messages incorrect.")
# Visitor comes to the website and receives the chat request
self.start_tour("/", 'website_livechat_chat_request_part_1_no_close_tour')
# Check that the current session is the chat request
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
self.assertEqual(channel, chat_request, "The active livechat session must be the chat request one.")
# Visitor reload the page and continues the chat with the operator normally
self.start_tour("/", 'website_livechat_chat_request_part_2_end_session_tour')
self._check_end_of_rating_tours()
def _check_end_of_rating_tours(self):
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after rating.')
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