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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import models, _
class ImLivechatChannel(models.Model):
_inherit = 'im_livechat.channel'
def _get_livechat_mail_channel_vals(self, anonymous_name, operator, user_id=None, country_id=None):
mail_channel_vals = super(ImLivechatChannel, self)._get_livechat_mail_channel_vals(anonymous_name, operator, user_id=user_id, country_id=country_id)
visitor_sudo = self.env['website.visitor']._get_visitor_from_request()
if visitor_sudo:
mail_channel_vals['livechat_visitor_id'] = visitor_sudo.id
if not user_id:
mail_channel_vals['anonymous_name'] = visitor_sudo.display_name + (' (%s)' % visitor_sudo.country_id.name if visitor_sudo.country_id else '')
# As chat requested by the visitor, delete the chat requested by an operator if any to avoid conflicts between two flows
# TODO DBE : Move this into the proper method (open or init mail channel)
chat_request_channel = self.env['mail.channel'].sudo().search([('livechat_visitor_id', '=', visitor_sudo.id), ('livechat_active', '=', True)])
for mail_channel in chat_request_channel:
mail_channel._close_livechat_session(cancel=True, operator=operator.name)
return mail_channel_vals
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