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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import http, _
from odoo.http import request
from odoo.addons.im_livechat.controllers.main import LivechatController
class WebsiteLivechat(LivechatController):
@http.route('/livechat', type='http', auth="public", website=True, sitemap=True)
def channel_list(self, **kw):
# display the list of the channel
channels = request.env['im_livechat.channel'].search([('website_published', '=', True)])
values = {
'channels': channels
}
return request.render('website_livechat.channel_list_page', values)
@http.route('/livechat/channel/<model("im_livechat.channel"):channel>', type='http', auth='public', website=True, sitemap=True)
def channel_rating(self, channel, **kw):
# get the last 100 ratings and the repartition per grade
domain = [
('res_model', '=', 'mail.channel'), ('res_id', 'in', channel.sudo().channel_ids.ids),
('consumed', '=', True), ('rating', '>=', 1),
]
ratings = request.env['rating.rating'].sudo().search(domain, order='create_date desc', limit=100)
repartition = channel.sudo().channel_ids.rating_get_grades(domain=domain)
# compute percentage
percentage = dict.fromkeys(['great', 'okay', 'bad'], 0)
for grade in repartition:
percentage[grade] = round(repartition[grade] * 100.0 / sum(repartition.values()), 1) if sum(repartition.values()) else 0
# filter only on the team users that worked on the last 100 ratings and get their detailed stat
ratings_per_partner = {partner_id: dict(great=0, okay=0, bad=0)
for partner_id in ratings.mapped('rated_partner_id.id')}
total_ratings_per_partner = dict.fromkeys(ratings.mapped('rated_partner_id.id'), 0)
# keep 10 for backward compatibility
rating_texts = {10: 'great', 5: 'great', 3: 'okay', 1: 'bad'}
for rating in ratings:
partner_id = rating.rated_partner_id.id
ratings_per_partner[partner_id][rating_texts[rating.rating]] += 1
total_ratings_per_partner[partner_id] += 1
for partner_id, rating in ratings_per_partner.items():
for k, v in ratings_per_partner[partner_id].items():
ratings_per_partner[partner_id][k] = round(100 * v / total_ratings_per_partner[partner_id], 1)
# the value dict to render the template
values = {
'main_object': channel,
'channel': channel,
'ratings': ratings,
'team': channel.sudo().user_ids,
'percentage': percentage,
'ratings_per_user': ratings_per_partner
}
return request.render("website_livechat.channel_page", values)
@http.route('/im_livechat/get_session', type="json", auth='public', cors="*")
def get_session(self, channel_id, anonymous_name, previous_operator_id=None, **kwargs):
""" Override to use visitor name instead of 'Visitor' whenever a visitor start a livechat session. """
visitor_sudo = request.env['website.visitor']._get_visitor_from_request()
if visitor_sudo:
anonymous_name = visitor_sudo.with_context(lang=visitor_sudo.lang_id.code).display_name
return super(WebsiteLivechat, self).get_session(channel_id, anonymous_name, previous_operator_id=previous_operator_id, **kwargs)
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