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path: root/addons/project/data/project_mail_template_data.xml
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<?xml version="1.0" encoding="utf-8"?>
<odoo>
    <data noupdate="1">
        <!-- Sample stage-related template -->
        <record id="mail_template_data_project_task" model="mail.template">
            <field name="name">Task: Reception Acknowledgment</field>
            <field name="model_id" ref="project.model_project_task"/>
            <field name="subject">Reception of ${object.name}</field>
            <field name="use_default_to" eval="True"/>
            <field name="body_html" type="html">
<div>
    Dear ${object.partner_id.name or 'customer'},<br/>
    Thank you for your enquiry.<br />
    If you have any questions, please let us know.
    <br/><br/>
    Thank you,
    % if user.signature
        <br />
        ${user.signature | safe}
    % endif
</div>
        </field>
            <field name="lang">${object.partner_id.lang}</field>
            <field name="auto_delete" eval="True"/>
        </record>

        <!-- Mail sent to request a rating for a task -->
        <record id="rating_project_request_email_template" model="mail.template">
            <field name="name">Task: Rating Request</field>
            <field name="model_id" ref="project.model_project_task"/>
            <field name="subject">${object.project_id.company_id.name}: Satisfaction Survey</field>
            <field name="email_from">${(object.rating_get_rated_partner_id().email_formatted if object.rating_get_rated_partner_id() else user.email_formatted) | safe}</field>
            <field name="partner_to" >${object.rating_get_partner_id().id}</field>
            <field name="body_html" type="html">
<div>
    % set access_token = object.rating_get_access_token()
    % set partner = object.rating_get_partner_id()
    <table border="0" cellpadding="0" cellspacing="0" width="590" style="width:100%; margin:0px auto;">
    <tbody>
        <tr><td valign="top" style="font-size: 13px;">
            % if partner.name:
                Hello ${partner.name},<br/><br/>
            % else:
                Hello,<br/><br/>
            % endif
            Please take a moment to rate our services related to the task "<strong>${object.name}</strong>"
            % if object.rating_get_rated_partner_id().name:
                assigned to <strong>${object.rating_get_rated_partner_id().name}</strong>.<br/>
            % else:
                .<br/>
            % endif
        </td></tr>
        <tr><td style="text-align: center;">
            <table border="0" cellpadding="0" cellspacing="0" width="590" summary="o_mail_notification" style="width:100%; margin: 32px 0px 32px 0px;">
                <tr><td style="font-size: 13px;">
                    <strong>Tell us how you feel about our service</strong><br/>
                    <span style="text-color: #888888">(click on one of these smileys)</span>
                </td></tr>
                <tr><td style="font-size: 13px;">
                    <table style="width:100%;text-align:center;">
                        <tr>
                            <td>
                                <a href="/rate/${access_token}/5">
                                    <img alt="Satisfied" src="/rating/static/src/img/rating_5.png" title="Satisfied"/>
                                </a>
                            </td>
                            <td>
                                <a href="/rate/${access_token}/3">
                                    <img alt="Not satisfied" src="/rating/static/src/img/rating_3.png" title="Not satisfied"/>
                                </a>
                            </td>
                            <td>
                                <a href="/rate/${access_token}/1">
                                    <img alt="Highly Dissatisfied" src="/rating/static/src/img/rating_1.png" title="Highly Dissatisfied"/>
                                </a>
                            </td>
                        </tr>
                    </table>
                </td></tr>
            </table>
        </td></tr>
        <tr><td valign="top" style="font-size: 13px;">
            We appreciate your feedback. It helps us to improve continuously.
            % if object.project_id.rating_status == 'stage':
                <br/><span style="margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;">This customer survey has been sent because your task has been moved to the stage <b>${object.stage_id.name}</b></span>
            % endif
            % if object.project_id.rating_status == 'periodic':
                <br/><span style="margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;">This customer survey is sent <b>${object.project_id.rating_status_period}</b> as long as the task is in the <b>${object.stage_id.name}</b> stage.</span>
            % endif
        </td></tr>
    </tbody>
    </table>
</div>
            </field>
            <field name="lang">${object.rating_get_partner_id().lang}</field>
            <field name="auto_delete" eval="True"/>
        </record>
    </data>
</odoo>