addons/im_livechat/data/mail_shortcode_demo.xml


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<?xml version="1.0" encoding="utf-8"?>
<odoo>
    <data noupdate="1">

        <record id="mail_canned_response_bye" model="mail.shortcode">
            <field name="source">bye</field>
            <field name="substitution">Thanks for your feedback. Good bye!</field>
        </record>

    </data>
</odoo>