1 files changed, 79 insertions, 0 deletions
diff --git a/addons/website_livechat/tests/test_livechat_request.py b/addons/website_livechat/tests/test_livechat_request.py
new file mode 100644
index 00000000..f50780da
--- /dev/null
+++ b/addons/website_livechat/tests/test_livechat_request.py
@@ -0,0 +1,79 @@
+# -*- coding: utf-8 -*-
+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from odoo import tests
+from odoo.addons.website_livechat.tests.common import TestLivechatCommon
+
+
+@tests.tagged('post_install', '-at_install')
+class TestLivechatRequestHttpCase(tests.HttpCase, TestLivechatCommon):
+    def test_livechat_request_complete_flow(self):
+        self._clean_livechat_sessions()
+
+        # Send first chat request - Open chat from operator side
+        channel_1 = self._common_chat_request_flow()
+        # Visitor Rates the conversation (Good)
+        self._send_rating(channel_1, self.visitor, 5)
+
+        # Operator Re-Send a chat request
+        channel_2 = self._common_chat_request_flow()
+        # Visitor Rates the conversation (Bad)
+        self._send_rating(channel_2, self.visitor, 1, "Stop bothering me! I hate you </3 !")
+
+    def test_cancel_chat_request_on_visitor_demand(self):
+        self._clean_livechat_sessions()
+
+        self.operator_b = self.env['res.users'].create({
+            'name': 'Operator Marc',
+            'login': 'operator_b',
+            'email': 'operatormarc@example.com',
+            'password': "operatormarc",
+            'livechat_username': "Marco'r El",
+        })
+
+        # Open Chat Request
+        self.visitor.with_user(self.operator_b).action_send_chat_request()
+        chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)])
+        self.assertEqual(chat_request.livechat_operator_id, self.operator_b.partner_id, "Operator for active livechat session must be Operator Marc")
+
+        # Click on livechatbutton at client side
+        res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
+        self.assertEqual(res.status_code, 200)
+        channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id),
+                                                   ('livechat_active', '=', True)])
+
+        # Check that the chat request has been canceled.
+        chat_request.invalidate_cache()
+        self.assertEqual(chat_request.livechat_active, False, "The livechat request must be inactive as the visitor started himself a livechat session.")
+        self.assertEqual(len(channel), 1)
+        self.assertEqual(channel.livechat_operator_id, self.operator.partner_id, "Operator for active livechat session must be Michel Operator")
+
+    def _common_chat_request_flow(self):
+        self.visitor.with_user(self.operator).action_send_chat_request()
+        channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)])
+        self.assertEqual(len(channel), 1)
+        self.assertEqual(channel.livechat_operator_id, self.operator.partner_id, "Michel Operator should be the operator of this channel.")
+        self.assertEqual(len(channel.message_ids), 0)
+
+        # Operator Sends message
+        self._send_message(channel, self.operator.email, "Hello Again !", author_id=self.operator.partner_id.id)
+        self.assertEqual(len(channel.message_ids), 1)
+
+        # Visitor Answers
+        self._send_message(channel, self.visitor.display_name, "Answer from Visitor")
+        self.assertEqual(len(channel.message_ids), 2)
+
+        # Visitor Leave the conversation
+        channel._close_livechat_session()
+        self.assertEqual(len(channel.message_ids), 3)
+        self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the sender of the 'has left the conversation' message.")
+        self.assertEqual(channel.message_ids[0].body, "<p>%s has left the conversation.</p>" % self.visitor.display_name)
+        self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive as the visitor sent his feedback.")
+
+        return channel
+
+    def _clean_livechat_sessions(self):
+        # clean every possible mail channel linked to the visitor
+        active_channels = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)])
+        for active_channel in active_channels:
+            active_channel._close_livechat_session()