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diff --git a/addons/website_livechat/tests/test_livechat_basic_flow.py b/addons/website_livechat/tests/test_livechat_basic_flow.py
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+++ b/addons/website_livechat/tests/test_livechat_basic_flow.py
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+# -*- coding: utf-8 -*-
+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+import datetime
+
+from odoo import tests, _
+from odoo.addons.website_livechat.tests.common import TestLivechatCommon
+
+
+@tests.tagged('post_install', '-at_install')
+class TestLivechatBasicFlowHttpCase(tests.HttpCase, TestLivechatCommon):
+    def test_visitor_banner_history(self):
+        # create visitor history
+        self.env['website.track'].create([{
+            'page_id': self.env.ref('website.homepage_page').id,
+            'visitor_id': self.visitor.id,
+            'visit_datetime': self.base_datetime,
+        }, {
+            'page_id': self.env.ref('website.contactus_page').id,
+            'visitor_id': self.visitor.id,
+            'visit_datetime': self.base_datetime - datetime.timedelta(minutes=10),
+        }, {
+            'page_id': self.env.ref('website.homepage_page').id,
+            'visitor_id': self.visitor.id,
+            'visit_datetime': self.base_datetime - datetime.timedelta(minutes=20),
+        }])
+
+        handmade_history = "%s (21:10) → %s (21:20) → %s (21:30)" % (
+            self.env.ref('website.homepage_page').name,
+            self.env.ref('website.contactus_page').name,
+            self.env.ref('website.homepage_page').name,
+        )
+        history = self.env['mail.channel']._get_visitor_history(self.visitor)
+
+        self.assertEqual(history, handmade_history)
+
+    def test_livechat_username(self):
+        # Open a new live chat
+        res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
+        self.assertEqual(res.status_code, 200)
+        channel_1 = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
+
+        # Check Channel naming
+        self.assertEqual(channel_1.name, "%s %s" % (self.visitor.display_name, self.operator.livechat_username))
+        channel_1.unlink()
+
+        # Remove livechat_username
+        self.operator.livechat_username = False
+
+        # Open a new live chat
+        res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
+        self.assertEqual(res.status_code, 200)
+        channel_2 = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
+
+        # Check Channel naming
+        self.assertEqual(channel_2.name, "%s %s" % (self.visitor.display_name, self.operator.name))
+
+    def test_basic_flow_with_rating(self):
+        channel = self._common_basic_flow()
+
+        self._send_rating(channel, self.visitor, 5, "This deboulonnage was fine but not topitop.")
+
+        channel._close_livechat_session()
+
+        self.assertEqual(len(channel.message_ids), 4)
+        self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the sender of the 'has left the conversation' message.")
+        self.assertEqual(channel.message_ids[0].body, "<p>%s has left the conversation.</p>" % self.visitor.display_name)
+        self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive as the visitor sent his feedback.")
+
+    def test_basic_flow_without_rating(self):
+        channel = self._common_basic_flow()
+
+        # has left the conversation
+        channel._close_livechat_session()
+        self.assertEqual(len(channel.message_ids), 3)
+        self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the author the message.")
+        self.assertEqual(channel.message_ids[0].body, "<p>%s has left the conversation.</p>" % self.visitor.display_name)
+        self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive since visitor has left the conversation.")
+
+    def _common_basic_flow(self):
+        # Open a new live chat
+        res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
+        self.assertEqual(res.status_code, 200)
+
+        channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
+
+        # Check Channel and Visitor naming
+        self.assertEqual(self.visitor.display_name, "%s #%s" % (_("Website Visitor"), self.visitor.id))
+        self.assertEqual(channel.name, "%s %s" % (self.visitor.display_name, self.operator.livechat_username))
+
+        # Post Message from visitor
+        self._send_message(channel, self.visitor.display_name, "Message from Visitor")
+
+        self.assertEqual(len(channel.message_ids), 1)
+        self.assertEqual(channel.message_ids[0].author_id.id, False, "The author of the message is not a partner.")
+        self.assertEqual(channel.message_ids[0].email_from, self.visitor.display_name, "The sender's email should be the visitor's email.")
+        self.assertEqual(channel.message_ids[0].body, "<p>Message from Visitor</p>")
+        self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.")
+
+        # Post message from operator
+        self._send_message(channel, self.operator.email, "Message from Operator", author_id=self.operator.partner_id.id)
+
+        self.assertEqual(len(channel.message_ids), 2)
+        self.assertEqual(channel.message_ids[0].author_id, self.operator.partner_id, "The author of the message should be the operator.")
+        self.assertEqual(channel.message_ids[0].email_from, self.operator.email, "The sender's email should be the operator's email.")
+        self.assertEqual(channel.message_ids[0].body, "<p>Message from Operator</p>")
+        self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.")
+
+        return channel