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diff --git a/addons/website_livechat/static/src/models/visitor/visitor.js b/addons/website_livechat/static/src/models/visitor/visitor.js
new file mode 100644
index 00000000..8c1b417e
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+++ b/addons/website_livechat/static/src/models/visitor/visitor.js
@@ -0,0 +1,169 @@
+odoo.define('website_livechat/static/src/models/partner/partner.js', function (require) {
+'use strict';
+
+const { registerNewModel } = require('mail/static/src/model/model_core.js');
+const { attr, many2one, one2many } = require('mail/static/src/model/model_field.js');
+
+function factory(dependencies) {
+
+    class Visitor extends dependencies['mail.model'] {
+        //----------------------------------------------------------------------
+        // Public
+        //----------------------------------------------------------------------
+
+        /**
+         * @override
+         */
+        static convertData(data) {
+            const data2 = {};
+            if ('country_id' in data) {
+                if (data.country_id) {
+                    data2.country = [['insert', {
+                        id: data.country_id,
+                        code: data.country_code,
+                    }]];
+                } else {
+                    data2.country = [['unlink']];
+                }
+            }
+            if ('history' in data) {
+                data2.history = data.history;
+            }
+            if ('is_connected' in data) {
+                data2.is_connected = data.is_connected;
+            }
+            if ('lang' in data) {
+                data2.lang = data.lang;
+            }
+            if ('name' in data) {
+                data2.name = data.name;
+            }
+            if ('partner_id' in data) {
+                if (data.partner_id) {
+                    data2.partner = [['insert', { id: data.partner_id }]];
+                } else {
+                    data2.partner = [['unlink']];
+                }
+            }
+            if ('website' in data) {
+                data2.website = data.website;
+            }
+            return data2;
+        }
+
+        //----------------------------------------------------------------------
+        // Private
+        //----------------------------------------------------------------------
+
+        /**
+         * @private
+         * @returns {string}
+         */
+        _computeAvatarUrl() {
+            if (!this.partner) {
+                return '/mail/static/src/img/smiley/avatar.jpg';
+            }
+            return this.partner.avatarUrl;
+        }
+
+        /**
+         * @private
+         * @returns {mail.country}
+         */
+        _computeCountry() {
+            if (this.partner && this.partner.country) {
+                return [['link', this.partner.country]];
+            }
+            if (this.country) {
+                return [['link', this.country]];
+            }
+            return [['unlink']];
+        }
+
+        /**
+         * @private
+         * @returns {string}
+         */
+        _computeNameOrDisplayName() {
+            if (this.partner) {
+                return this.partner.nameOrDisplayName;
+            }
+            return this.name;
+        }
+    }
+
+    Visitor.fields = {
+        /**
+         * Url to the avatar of the visitor.
+         */
+        avatarUrl: attr({
+            compute: '_computeAvatarUrl',
+            dependencies: [
+                'partner',
+                'partnerAvatarUrl',
+            ],
+        }),
+        /**
+         * Country of the visitor.
+         */
+        country: many2one('mail.country', {
+            compute: '_computeCountry',
+            dependencies: [
+                'country',
+                'partnerCountry',
+            ],
+        }),
+        /**
+         * Browsing history of the visitor as a string.
+         */
+        history: attr(),
+        /**
+         * Determine whether the visitor is connected or not.
+         */
+        is_connected: attr(),
+        /**
+         * Name of the language of the visitor. (Ex: "English")
+         */
+        lang: attr(),
+        /**
+         * Name of the visitor.
+         */
+        name: attr(),
+        nameOrDisplayName: attr({
+            compute: '_computeNameOrDisplayName',
+            dependencies: [
+                'name',
+                'partnerNameOrDisplayName',
+            ],
+        }),
+        /**
+         * Partner linked to this visitor, if any.
+         */
+        partner: many2one('mail.partner'),
+        partnerAvatarUrl: attr({
+            related: 'partner.avatarUrl',
+        }),
+        partnerCountry: many2one('mail.country',{
+            related: 'partner.country',
+        }),
+        partnerNameOrDisplayName: attr({related: 'partner.nameOrDisplayName'}),
+        /**
+         * Threads with this visitor as member
+         */
+        threads: one2many('mail.thread', {
+            inverse: 'visitor',
+        }),
+        /**
+         * Name of the website on which the visitor is connected. (Ex: "Website 1")
+         */
+        website: attr(),
+    };
+
+    Visitor.modelName = 'website_livechat.visitor';
+
+    return Visitor;
+}
+
+registerNewModel('website_livechat.visitor', factory);
+
+});