initial commit 2

1 files changed, 23 insertions, 0 deletions

diff --git a/addons/website_livechat/models/im_livechat_channel.py b/addons/website_livechat/models/im_livechat_channel.py
new file mode 100644
index 00000000..fe4b46b0
--- /dev/null
+++ b/addons/website_livechat/models/im_livechat_channel.py
@@ -0,0 +1,23 @@
+# -*- coding: utf-8 -*-
+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from odoo import models, _
+
+
+class ImLivechatChannel(models.Model):
+    _inherit = 'im_livechat.channel'
+
+    def _get_livechat_mail_channel_vals(self, anonymous_name, operator, user_id=None, country_id=None):
+        mail_channel_vals = super(ImLivechatChannel, self)._get_livechat_mail_channel_vals(anonymous_name, operator, user_id=user_id, country_id=country_id)
+        visitor_sudo = self.env['website.visitor']._get_visitor_from_request()
+        if visitor_sudo:
+            mail_channel_vals['livechat_visitor_id'] = visitor_sudo.id
+            if not user_id:
+                mail_channel_vals['anonymous_name'] = visitor_sudo.display_name + (' (%s)' % visitor_sudo.country_id.name if visitor_sudo.country_id else '')
+            # As chat requested by the visitor, delete the chat requested by an operator if any to avoid conflicts between two flows
+            # TODO DBE : Move this into the proper method (open or init mail channel)
+            chat_request_channel = self.env['mail.channel'].sudo().search([('livechat_visitor_id', '=', visitor_sudo.id), ('livechat_active', '=', True)])
+            for mail_channel in chat_request_channel:
+                mail_channel._close_livechat_session(cancel=True, operator=operator.name)
+
+        return mail_channel_vals