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<?xml version="1.0" encoding="utf-8"?>
<odoo>
<record id="sh_helpdesk_sla_policies_form_view" model="ir.ui.view">
<field name="name">sh.helpdesk.sla</field>
<field name="model">sh.helpdesk.sla</field>
<field name="arch" type="xml">
<form string="Helpdesk SLA Policies">
<sheet>
<div class="oe_button_box" name="button_box">
<button name="action_view_tickets" type="object" class="oe_stat_button" icon="fa-ticket" attrs="{'invisible':[('sla_ticket_count','=',0)]}">
<div class="o_stat_info">
<field name="sla_ticket_count" class="o_stat_value" />
<span class="o_stat_text">SLA Tickets</span>
</div>
</button>
</div>
<div class="oe_title">
<h1>
<field name="name"/>
</h1>
</div>
<group>
<group>
<field name="sh_team_id"/>
<field name="company_id"/>
</group>
<group>
<field name="sh_ticket_type_id"/>
</group>
</group>
<group string="SLA Target">
<group>
<field name="sh_sla_target_type" widget="radio"/>
<field name="sh_stage_id" attrs="{'required':[('sh_sla_target_type','=','reaching_stage')],'invisible':[('sh_sla_target_type','=','assign_to')]}"/>
</group>
<group>
<div class="o_td_label">
<label for="sh_days" string="Reach In"/>
</div>
<div class="o_row">
<field name="sh_days"/> days<br/>
<field name="sh_hours"/> hours<br/>
<field name="sh_minutes"/> minutes<br/>
</div>
</group>
</group>
</sheet>
</form>
</field>
</record>
<record id="sh_helpdesk_sla_policies_tree_view" model="ir.ui.view">
<field name="name">sh.helpdesk.sla</field>
<field name="model">sh.helpdesk.sla</field>
<field name="arch" type="xml">
<tree string="Helpdesk SLA Policies">
<field name="name"/>
<field name="sh_team_id"/>
<field name="sh_ticket_type_id"/>
<field name="sh_sla_target_type" widget="radio"/>
<field name="sh_stage_id"/>
</tree>
</field>
</record>
<record id="sh_sla_policies_action" model="ir.actions.act_window">
<field name="name">Helpdesk SLA Policies</field>
<field name="type">ir.actions.act_window</field>
<field name="res_model">sh.helpdesk.sla</field>
<field name="view_mode">tree,form</field>
</record>
<menuitem id="sh_menu_helpdesk_sla" name="Helpdesk SLA Policies" parent="sh_helpdesk.helpdesk_config_menu" action="sh_sla_policies_action" sequence="9" groups="sh_helpdesk.group_helpdesk_sla_policy"/>
</odoo>
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