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# -*- coding: utf-8 -*-
# Part of Softhealer Technologies.
from odoo import fields, models, _, api
from odoo.exceptions import UserError
class MassUpdateWizard(models.TransientModel):
_name = "sh.helpdesk.ticket.mass.update.wizard"
_description = "Mass Update Wizard"
helpdesks_ticket_ids = fields.Many2many(comodel_name='helpdesk.ticket')
check_assign_to = fields.Boolean(string='Asssign To', default=False)
assign_to = fields.Many2one(comodel_name='res.users',
string='Assign To',
domain=[('share', '=', False)])
check_sh_display_multi_user = fields.Boolean()
check_assign_to_multiuser = fields.Boolean(default=False,
string="Assign Multi User")
ticket_update_type = fields.Selection([
('add', 'Add'),
('replace', 'Replace'),
],
default="add",
string="Ticket Type Update")
assign_to_multiuser = fields.Many2many('res.users',
string="Assign Multi Users",
domain=[('share', '=', False)])
check_helpdesks_state = fields.Boolean(default=False, string="Stage")
helpdesk_stages = fields.Many2one('helpdesk.stages', string="Stage")
check_add_remove = fields.Boolean(string="Add/Remove", default=False)
followers = fields.Many2many('res.partner', string="Followers")
ticket_follower_update_type = fields.Selection([
('add', 'Add'),
('remove', 'Remove'),
],
default="add",
string="Ticket Type Update")
def update_record(self):
# <-- ASSIGN TO UPDATE -->
if self.check_assign_to == True:
self.helpdesks_ticket_ids.write({'user_id': self.assign_to.id})
# <-- ASSIGN MULTIUSER UPDATE -->
if self.check_assign_to_multiuser == True:
if self.ticket_update_type == 'add':
get_list = []
for rec in self.helpdesks_ticket_ids.sh_user_ids:
if rec:
get_list.append(rec.id)
for rec1 in self.assign_to_multiuser:
if rec1:
get_list.append(rec1.id)
self.helpdesks_ticket_ids.write(
{'sh_user_ids': [(6, 0, get_list)]})
if self.ticket_update_type == "replace":
self.helpdesks_ticket_ids.write(
{'sh_user_ids': [(6, 0, self.assign_to_multiuser.ids)]})
# <-- STATE UPDATE -->
if self.check_helpdesks_state == True:
for rec in self.helpdesks_ticket_ids:
if self.helpdesk_stages:
rec.stage_id = self.helpdesk_stages.id
# <-- ADD/REMOVE FOLLOWER UPDATE -->
for rec in self.helpdesks_ticket_ids:
ids_list = []
if self.ticket_follower_update_type == "add":
rec.message_subscribe(partner_ids=self.followers.ids)
if self.ticket_follower_update_type == "remove":
for follower in self.followers.ids:
if follower in rec.message_partner_ids.ids:
ids_list.append(follower)
final_list = ids_list
rec.message_unsubscribe(partner_ids=final_list)
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