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| author | stephanchrst <stephanchrst@gmail.com> | 2022-05-10 17:14:58 +0700 |
|---|---|---|
| committer | stephanchrst <stephanchrst@gmail.com> | 2022-05-10 17:14:58 +0700 |
| commit | 1ca3b3df3421961caec3b747a364071c80f5c7da (patch) | |
| tree | 6778a1f0f3f9b4c6e26d6d87ccde16e24da6c9d6 /sh_helpdesk/views/helpdesk_sla_policies.xml | |
| parent | b57188be371d36d96caac4b8d65a40745c0e972c (diff) | |
initial commit
Diffstat (limited to 'sh_helpdesk/views/helpdesk_sla_policies.xml')
| -rw-r--r-- | sh_helpdesk/views/helpdesk_sla_policies.xml | 71 |
1 files changed, 71 insertions, 0 deletions
diff --git a/sh_helpdesk/views/helpdesk_sla_policies.xml b/sh_helpdesk/views/helpdesk_sla_policies.xml new file mode 100644 index 0000000..a284134 --- /dev/null +++ b/sh_helpdesk/views/helpdesk_sla_policies.xml @@ -0,0 +1,71 @@ +<?xml version="1.0" encoding="utf-8"?> +<odoo> + <record id="sh_helpdesk_sla_policies_form_view" model="ir.ui.view"> + <field name="name">sh.helpdesk.sla</field> + <field name="model">sh.helpdesk.sla</field> + <field name="arch" type="xml"> + <form string="Helpdesk SLA Policies"> + <sheet> + <div class="oe_button_box" name="button_box"> + <button name="action_view_tickets" type="object" class="oe_stat_button" icon="fa-ticket" attrs="{'invisible':[('sla_ticket_count','=',0)]}"> + <div class="o_stat_info"> + <field name="sla_ticket_count" class="o_stat_value" /> + <span class="o_stat_text">SLA Tickets</span> + </div> + </button> + </div> + <div class="oe_title"> + <h1> + <field name="name"/> + </h1> + </div> + <group> + <group> + <field name="sh_team_id"/> + <field name="company_id"/> + </group> + <group> + <field name="sh_ticket_type_id"/> + </group> + </group> + <group string="SLA Target"> + <group> + <field name="sh_sla_target_type" widget="radio"/> + <field name="sh_stage_id" attrs="{'required':[('sh_sla_target_type','=','reaching_stage')],'invisible':[('sh_sla_target_type','=','assign_to')]}"/> + </group> + <group> + <div class="o_td_label"> + <label for="sh_days" string="Reach In"/> + </div> + <div class="o_row"> + <field name="sh_days"/> days<br/> + <field name="sh_hours"/> hours<br/> + <field name="sh_minutes"/> minutes<br/> + </div> + </group> + </group> + </sheet> + </form> + </field> + </record> + <record id="sh_helpdesk_sla_policies_tree_view" model="ir.ui.view"> + <field name="name">sh.helpdesk.sla</field> + <field name="model">sh.helpdesk.sla</field> + <field name="arch" type="xml"> + <tree string="Helpdesk SLA Policies"> + <field name="name"/> + <field name="sh_team_id"/> + <field name="sh_ticket_type_id"/> + <field name="sh_sla_target_type" widget="radio"/> + <field name="sh_stage_id"/> + </tree> + </field> + </record> + <record id="sh_sla_policies_action" model="ir.actions.act_window"> + <field name="name">Helpdesk SLA Policies</field> + <field name="type">ir.actions.act_window</field> + <field name="res_model">sh.helpdesk.sla</field> + <field name="view_mode">tree,form</field> + </record> + <menuitem id="sh_menu_helpdesk_sla" name="Helpdesk SLA Policies" parent="sh_helpdesk.helpdesk_config_menu" action="sh_sla_policies_action" sequence="9" groups="sh_helpdesk.group_helpdesk_sla_policy"/> +</odoo>
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