initial commit

author: stephanchrst <stephanchrst@gmail.com> 2022-05-10 17:14:58 +0700
committer: stephanchrst <stephanchrst@gmail.com> 2022-05-10 17:14:58 +0700
commit: 1ca3b3df3421961caec3b747a364071c80f5c7da (patch)
tree: 6778a1f0f3f9b4c6e26d6d87ccde16e24da6c9d6 /sh_helpdesk/i18n/sh_helpdesk.pot
parent: b57188be371d36d96caac4b8d65a40745c0e972c (diff)
1 files changed, 2404 insertions, 0 deletions
diff --git a/sh_helpdesk/i18n/sh_helpdesk.pot b/sh_helpdesk/i18n/sh_helpdesk.pot
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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* sh_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2020-12-22 10:05+0000\n"
+"PO-Revision-Date: 2020-12-22 10:05+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_user_allocation_template
+msgid ""
+"${object.company_id.name} Ticket is assign to user (Ref ${object.name or "
+"'n/a' })"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_new_template
+msgid ""
+"${object.company_id.name} Your Ticket is generated (Ref ${object.name or "
+"'n/a' })"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_cancelled_template
+msgid ""
+"${object.company_id.name} Your ticket is cancelled (Ref ${object.name or "
+"'n/a' })"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_closed_template
+msgid ""
+"${object.company_id.name} Your ticket is closed (Ref ${object.name or 'n/a' "
+"})"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_reopened_template
+msgid ""
+"${object.company_id.name} Your ticket is re-opened (Ref ${object.name or "
+"'n/a' })"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_done_template
+msgid ""
+"${object.company_id.name} Your ticket is resolved (Ref ${object.name or "
+"'n/a' })"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_feedback_thank_you
+msgid "&amp;times;"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_reopened_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\t\n"
+"\t\t\t\t\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                              \t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t    \tDear ${object.partner_id.name} Your ticket is Re-opened,\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\tWe will follow-up as soon as possible.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t\t\t\t<a href=\"/my/tickets/${object.id}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n"
+"\t\t\t\t\t\t\t\t\t</center>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t\t\n"
+"\t\t\t\t\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_closed_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                              \t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t\t\tDear ${object.partner_id.name},\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\tYour Ticket is closed for now, if you want to Re-open your ticket please give your reply.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\tWe would like to get your feedback on the support.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t\t\t\t<a href=\"/ticket/feedback/${object.id}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">Give Feedback</a>\n"
+"\t\t\t\t\t\t\t\t\t</center>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_new_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t    \tDear ${object.partner_id.name} We received your request.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\tOur Support Team will contact you as soon as possible.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t\t\t\t<a href=\"${object.get_portal_url()}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n"
+"\t\t\t\t\t\t\t\t\t</center>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_user_allocation_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                              \t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t\t\tWe Have received new ticket from customer.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\tPlease take a follow-up as soon as possible.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t        \t<a href=\"${object.form_url}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n"
+"\t\t\t\t\t\t\t        </center>\n"
+"\t\t\t\t\t\t\t        <br/>\n"
+"\t\t\t\t\t\t\t        <br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_replay_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                              \t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t    \tDear ${object.partner_id.name},\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\tYour Ticket is working on we will contact you soon.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t\t\t\t<a href=\"/my/tickets/${object.id}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n"
+"\t\t\t\t\t\t\t\t\t</center>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t\n"
+"\t\t\t\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_cancelled_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\n"
+"\t\t\t\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                              \t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t    \tDear ${object.partner_id.name},\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t               \t\tYour ticket is cancelled for now based on some technical issue.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t\t\t\t<a href=\"/my/tickets/${object.id}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n"
+"\t\t\t\t\t\t\t\t\t</center>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,body_html:sh_helpdesk.sh_ticket_done_template
+msgid ""
+"<div style=\"margin: 0px; padding: 0px;\">\n"
+"\t\t\t\n"
+"\t\t\t\n"
+"\t\t\t\t<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\" summary=\"o_mail_notification\">\n"
+"                    <tbody>\n"
+"\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\">\n"
+"                                  <span style=\"font-size:20px; color:white; font-weight: bold;\">\n"
+"                                      ${object.name}\n"
+"                                  </span>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                  <img src=\"/logo.png?company=${object.company_id.id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\"/>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                              \t<p style=\"margin: 0px; padding: 0px; font-size: 13px;\">\n"
+"\t\t\t\t\t\t\t    \tDear ${object.partner_id.name},\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t                \t\tAs your request we have resolved your ticket.\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<center>\n"
+"\t\t\t\t\t\t\t\t\t\t<a href=\"/my/tickets/${object.id}\" style=\"background-color: #1abc9c; padding: 10px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 16px;\" class=\"o_default_snippet_text\">View Ticket</a>\n"
+"\t\t\t\t\t\t\t\t\t</center>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t\t\t<br/>\n"
+"\t\t\t\t\t\t\t    </p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                ${object.company_id.name}<br/>\n"
+"                                ${object.company_id.phone or ''}\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"right\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                % if object.company_id.email:\n"
+"                                <a href=\"mailto:${object.company_id.email}\" style=\"text-decoration:none; color: white;\">${object.company_id.email}</a><br/>\n"
+"                                % endif\n"
+"                                % if object.company_id.website:\n"
+"                                    <a href=\"${object.company_id.website}\" style=\"text-decoration:none; color: white;\">\n"
+"                                        ${object.company_id.website}\n"
+"                                    </a>\n"
+"                                % endif\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"\t\t\t\n"
+"\t\t\t</div>\n"
+"            "
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Category:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Created By:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Customer:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Priority:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Reply Status:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Status:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Sub Category:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Subject:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<em class=\"font-weight-normal text-muted\">Ticket Type:</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_home_menu_ticket
+msgid "<em>Ticket</em>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page
+msgid "<i class=\"fa fa-comment\"/> Send message"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page
+msgid "<i class=\"fa fa-download\"/> Download"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "<i class=\"fa fa-plus\"/> Create New"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "<span>Stage :</span>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page
+msgid "<strong class=\"text-muted\">Your Contact</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Assigned User</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+msgid "<strong>Cancelled By</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Cancelled Date</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Cancelled Reason</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Category</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Closed By</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Closed Date</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Create Date</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Customer Comment</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Customer Rating</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Customer</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+msgid "<strong>Description</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Email</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Last Update Date</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Person Name</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Priority</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Replied Date</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+msgid "<strong>Reply Status</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+msgid "<strong>Status</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Sub Category</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Team Head</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Team</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+msgid "<strong>Ticket Status</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Ticket Subject Type</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "<strong>Ticket Type</strong>"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Action"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__active
+msgid "Active"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "All"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_allocated
+msgid "Allocated"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Approve"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Archived"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Assign To"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Assign User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__user_id
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Assigned User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__attachment_ids
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Attachments"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.server,name:sh_helpdesk.cron_helpdesk_ticket_close_ir_actions_server
+#: model:ir.cron,cron_name:sh_helpdesk.cron_helpdesk_ticket_close
+#: model:ir.cron,name:sh_helpdesk.cron_helpdesk_ticket_close
+msgid "Auto Close Helpdesk Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__auto_close_ticket
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__auto_close_ticket
+msgid "Auto Close Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_form_view
+msgid "Avatar"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_button_boolean
+msgid "Cancel Button"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_reason
+msgid "Cancel Reason"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_stage_boolean
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__cancel_stage_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__cancel_stage_id
+msgid "Cancel Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Cancel Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#. openerp-web
+#: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0
+#: model:helpdesk.stages,name:sh_helpdesk.cancel_stage
+#, python-format
+msgid "Cancelled"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_by
+msgid "Cancelled By"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_date
+msgid "Cancelled Date"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Cancelled Tickets"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__category
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__category
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_category_view_form
+msgid "Category Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__category_bool
+msgid "Category Setting"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Close"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__close_date
+msgid "Close Date"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Close Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#. openerp-web
+#: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0
+#: model:helpdesk.stages,name:sh_helpdesk.close_stage
+#, python-format
+msgid "Closed"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__close_by
+msgid "Closed By"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Closed Comment"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__closed_stage_boolean
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__close_stage_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__close_stage_id
+msgid "Closed Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__color
+msgid "Color"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__color
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__color
+msgid "Color Index"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__comment
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page
+msgid "Comment"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model,name:sh_helpdesk.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__company_id
+msgid "Company"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Completed Tickets"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model,name:sh_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_config_menu
+msgid "Configuration"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page
+msgid "Contact"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_tree_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Create Date"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Create Helpdesk Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Create Support Request"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Create Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_stages_action
+msgid "Create a New Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_subject_type_action
+msgid "Create a New Subject Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_tags_action
+msgid "Create a New Tag"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_team_action
+msgid "Create a New Team"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_ticket_action
+msgid "Create a New Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_ticket_type_action
+msgid "Create a New Ticket Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_category_action
+msgid "Create new category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_subcategory_action
+msgid "Create new sub category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#, python-format
+msgid "Created By"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__create_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__create_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Current Month"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Current Week"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Current Year"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Custom"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#, python-format
+msgid "Customer"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__customer_comment
+msgid "Customer Comment"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Customer Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__priority_new
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__customer_rating
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__customer_rating
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Customer Rating"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__state__customer_replied
+msgid "Customer Replied"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__dashboard_filter
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__dashboard_filter
+msgid "Dashbaord Filter"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__dashboard_tables
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__dashboard_tables
+msgid "Dashbaord Tables"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.sh_menu_ticket_dashboard
+msgid "Dashboard"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Data not available."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__sh_default_user_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__sh_default_user_id
+msgid "Default Assign User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__sh_default_team_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__sh_default_team_id
+msgid "Default Team"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__description
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Description"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__display_name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#. openerp-web
+#: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0
+#: model:helpdesk.stages,name:sh_helpdesk.done_stage
+#, python-format
+msgid "Done"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__done_button_boolean
+msgid "Done Button"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__done_stage_boolean
+msgid "Done Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page
+msgid "Download"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__new_stage_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__new_stage_id
+msgid "Draft/New Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__email
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Email"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__6
+msgid "Excellent"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__form_url
+msgid "Form Url"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Group By"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__sh_group_ids
+msgid "Groups"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.module.category,description:sh_helpdesk.module_helpdesk_category
+#: model:ir.module.category,name:sh_helpdesk.module_helpdesk_category
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_main_menu
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view
+msgid "Helpdesk"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_category_action
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_category_menu
+msgid "Helpdesk Categories"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_category
+msgid "Helpdesk Category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_priority_action
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_priority_menu
+msgid "Helpdesk Priorities"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_priority
+msgid "Helpdesk Priority"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.action_helpdesk_configuration
+msgid "Helpdesk Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_stages_action
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_stages
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_stages_menu
+msgid "Helpdesk Stages"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_subcategory_action
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_subcategory_menu
+msgid "Helpdesk Sub Categories"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_subcategory
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subcategory_view_form
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subcategory_view_tree
+msgid "Helpdesk SubCategory"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_subject_type_action
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_sub_type
+msgid "Helpdesk Subject Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_subject_type_menu
+msgid "Helpdesk Subject Types"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_tags_action
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_tags
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_tags_menu
+msgid "Helpdesk Tags"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_team_action
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_team
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_tree_view
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_team_menu
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.report,name:sh_helpdesk.action_portal_report_helpdesk_ticket
+#: model:ir.actions.report,name:sh_helpdesk.action_report_helpdesk_ticket
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Helpdesk Ticket Search"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_ticket_type_action
+#: model:ir.model,name:sh_helpdesk.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_ticket_type_menu
+msgid "Helpdesk Ticket Types"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_ticket_action
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_tickets_sub_menu
+msgid "Helpdesk Tickets"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__4
+msgid "High"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page
+msgid "History"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__id
+msgid "ID"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_unread
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__active
+msgid ""
+"If unchecked, it will allow you to hide the product without removing it."
+msgstr ""
+
+#. module: sh_helpdesk
+#. openerp-web
+#: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0
+#: model:helpdesk.stages,name:sh_helpdesk.in_progress_stage
+#, python-format
+msgid "In Progress"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__is_cancel_button_visible
+msgid "Is Cancel Button Visible ?"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__is_done_button_visible
+msgid "Is Resolved Button Visible ?"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page
+msgid ""
+"It looks like you're feeling <span id=\"result\" "
+"onclick=\"updateValue(this)\">happy</span> today.."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_users____last_update
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_tree_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Last Update Date"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__write_uid
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__write_date
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "Last month"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "Last week"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "Last year"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__2
+msgid "Low"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__mail_template_ids
+msgid "Mail Template"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "My Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__name
+#: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__name
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#. openerp-web
+#: code:addons/sh_helpdesk/models/helpdesk_ticket.py:0
+#: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0
+#: model:helpdesk.stages,name:sh_helpdesk.new_stage
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "Newest"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__sh_next_stage
+msgid "Next Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_priority_action
+msgid "No Helpdesk Tickets priorities found"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__close_days
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__close_days
+msgid "No of Days"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__3
+msgid "Normal"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__open_boolean
+msgid "Open Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Other Information"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__parent_category_id
+msgid "Parent Category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__partner_id
+msgid "Partner"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Partner:"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__person_name
+msgid "Person Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__sh_portal_user
+msgid "Portal"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__sh_portal_user_access
+msgid "Portal Access"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__res_users__sh_portal_user_access__leader
+msgid "Portal Leader"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__res_users__sh_portal_user_access__manager
+msgid "Portal Manager"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__res_users__sh_portal_user_access__user
+msgid "Portal Support User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Preview"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Previous Month"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Previous Week"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Previous Year"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__priority
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Priority"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "Rating"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__rating_bool
+msgid "Rating Setting"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template
+msgid "Rating: #{o.priority_new} on 3"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content
+msgid "Rating: #{ticket.priority_new} on 3"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Re-Open Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__reopen_stage_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__reopen_stage_id
+msgid "Re-Opened Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#. openerp-web
+#: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0
+#: model:helpdesk.stages,name:sh_helpdesk.reopen_stage
+#, python-format
+msgid "Reopened"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__reopen_stage_boolean
+msgid "Reopened Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__replied_date
+msgid "Replied Date"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__state
+msgid "Replied Status"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Reply"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#, python-format
+msgid "Reply Status"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_reporting_menu
+msgid "Reporting"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__done_stage_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__done_stage_id
+msgid "Resolved Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Resolved Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Select Assign User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Select Category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Select Date"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Select Priority"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Select Sub Category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Select Subject"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Select Team"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__sequence
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__sequence
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__sequence
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.ui.menu,name:sh_helpdesk.menu_config_helpdesk
+msgid "Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__state__staff_replied
+msgid "Staff Replied"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_stages_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_stages_tree_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Stage"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Status"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__sub_category_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__sub_category
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__sub_category
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Sub Category"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__name
+msgid "Sub Category Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__sub_category_bool
+msgid "Sub Category Setting"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subcategory_view_form
+msgid "SubCategory Name"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Subject"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subject_type_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subject_type_tree_view
+msgid "Subject Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page
+msgid "Submit Feedback"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:res.groups,name:sh_helpdesk.helpdesk_group_manager
+msgid "Support Manager"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:res.groups,name:sh_helpdesk.helpdesk_group_user
+msgid "Support User"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.constraint,message:sh_helpdesk.constraint_helpdesk_tags_name_uniq
+msgid "Tag name already exists!"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_tags_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_tags_tree_view
+msgid "Tags"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Team"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__team_head
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__team_head
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+msgid "Team Head"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:res.groups,name:sh_helpdesk.helpdesk_group_team_leader
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Team Leader"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__team_members
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_form_view
+msgid "Team Members"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_feedback_thank_you
+msgid "Thank you for your valuable feedback to us."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_feedback_thank_you
+msgid "Thanks!"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "There are currently no tickets for your account."
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "This Quarter"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "This month"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "This week"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "This year"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_tree_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+msgid "Ticket"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__allocation_mail_template_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__allocation_mail_template_id
+msgid "Ticket Allocation To User Mail Template"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Ticket Cancelled Information"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view
+msgid "Ticket Closed Information"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.actions.act_window,name:sh_helpdesk.sh_action_ticket_dashboard
+#: model:ir.model,name:sh_helpdesk.model_ticket_dashboard
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_dashboard_menu
+msgid "Ticket Dashboard"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view
+msgid "Ticket Dashboard Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_from_portal
+msgid "Ticket From Portal"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_from_website
+msgid "Ticket From Website"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view
+msgid "Ticket Mail Template Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl
+msgid "Ticket No"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__reply_mail_template_id
+#: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__reply_mail_template_id
+msgid "Ticket Reply Mail Template"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view
+msgid "Ticket Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view
+msgid "Ticket Stage Settings"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__subject_id
+msgid "Ticket Subject Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_type
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_type_form_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_type_tree_view
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Ticket Type"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:mail.template,subject:sh_helpdesk.sh_ticket_replay_template
+msgid ""
+"Ticket reply from ${object.company_id.name} (Ref ${object.name or 'n/a' })"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#, python-format
+msgid "Ticket viewed by customer %s"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/models/helpdesk_ticket_dashboard.py:0
+#: model:ir.ui.menu,name:sh_helpdesk.helpdesk_tickets_menu
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_calendar
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_graph
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_pivot
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_home_menu_ticket
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_home_ticket
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets
+#, python-format
+msgid "Tickets"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/controllers/portal.py:0
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+#, python-format
+msgid "Today"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model,name:sh_helpdesk.model_res_users
+msgid "Users"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__5
+msgid "Very High"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__1
+msgid "Very Low"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view
+msgid "Yesterday"
+msgstr ""
+
+#. module: sh_helpdesk
+#: code:addons/sh_helpdesk/models/helpdesk_ticket.py:0
+#, python-format
+msgid "You have not access to edit this support request."
+msgstr ""
+
+#. module: sh_helpdesk
+#: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page
+msgid "Your Feedback"
+msgstr ""
author	stephanchrst <stephanchrst@gmail.com>	2022-05-10 17:14:58 +0700
committer	stephanchrst <stephanchrst@gmail.com>	2022-05-10 17:14:58 +0700
commit	1ca3b3df3421961caec3b747a364071c80f5c7da (patch)
tree	6778a1f0f3f9b4c6e26d6d87ccde16e24da6c9d6 /sh_helpdesk/i18n/sh_helpdesk.pot
parent	b57188be371d36d96caac4b8d65a40745c0e972c (diff)