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from odoo import fields, models, api
from datetime import datetime, timedelta
import logging
import json
_logger = logging.getLogger(__name__)
class WatiNotification(models.Model):
_name = 'wati.notification'
lead_id = fields.Many2one('crm.lead', string='Lead Id')
ticket_id = fields.Char(string='Ticked Id')
mobile = fields.Char(string='Mobile')
sender_name = fields.Char(string='Sender Name')
text = fields.Char(string='Text Message')
text_time = fields.Datetime(string='Text Time')
text_type = fields.Char(string='Text Type')
json_raw = fields.Char(string='JSON Raw Text')
is_parsed = fields.Boolean(string='Is Parsed', default=False)
is_lead = fields.Boolean(string='To Leads', help='apakah sudah ter-convert jadi leads')
def _cleanup(self):
current_time = datetime.now()
delta_time = current_time - timedelta(days=15)
delta_time = delta_time.strftime('%Y-%m-%d %H:%M:%S')
self.env['wati.notification'].search([
('create_date', '<', delta_time),
('is_lead', '=', True),
]).unlink()
_logger.info('Success Cleanup WATI Notification')
def _parse_notification(self, limit = 0):
domain = [('is_parsed', '=', False)]
notifications = self.search(domain, order='id', limit=limit)
notification_not_parsed_count = self.search_count(domain)
i = 0
for notification in notifications:
i += 1
_logger.info('[Parse Notification][%s] Process: %s/%s | Not Parsed: %s' % (notification.id, i, str(limit), str(notification_not_parsed_count)))
notification_json = json.loads(notification.json_raw)
sender_name = 'Indoteknik'
if 'senderName' in notification_json:
sender_name = notification_json['senderName']
ticket_id = notification_json['ticketId']
date_wati = float(notification_json['timestamp'])
date_wati = datetime.fromtimestamp(date_wati)
wati_history = self.env['wati.history'].search([('ticket_id', '=', ticket_id)], limit=1)
if wati_history:
self._create_wati_history_line(wati_history, ticket_id, sender_name, notification_json, date_wati)
else:
new_header = self._create_wati_history_header(ticket_id, sender_name, notification_json, date_wati)
self._create_wati_history_line(new_header, ticket_id, sender_name, notification_json, date_wati)
notification.is_parsed = True
# notification.ticket_id = notification_json['ticketId']
# notification.mobile = notification_json['waId']
# notification.sender_name = sender_name
# notification.text = notification_json['text']
# notification.text_time = datetime.fromtimestamp(float(notification_json['timestamp']))
# notification.text_type = notification_json['type']
# notification.is_parsed = True
# return
def _create_wati_history_header(self, ticket_id, sender_name, notification_json, date_wati):
param_header = {
'ticket_id': ticket_id,
'conversation_id': notification_json['conversationId'],
'sender_name': sender_name,
'wa_id': notification_json['waId'],
'text': notification_json['text'],
'date_wati': date_wati or '',
}
new_header = self.env['wati.history'].create([param_header])
return new_header
def _create_wati_history_line(self, new_header, ticket_id, sender_name, notification_json, date_wati):
param_line = {
"wati_history_id": new_header.id,
"conversation_id": notification_json['conversationId'],
"data": notification_json['data'] or '',
"event_type": notification_json['eventType'] or '',
# "list_reply": notification_json['listReply'] or '',
# "message_contact": notification_json['messageContact'] or '',
"operator_email": notification_json['operatorEmail'] or '',
"operator_name": notification_json['operatorName'] or '',
"sender_name": sender_name or '',
# "source_url": notification_json['sourceUrl'] or '',
"status_string": notification_json['statusString'] or '',
"text": notification_json['text'] or '',
"ticket_id": ticket_id,
"type": notification_json['type'] or '',
"wa_id": notification_json['waId'] or '',
"date_wati": date_wati or '',
}
self.env['wati.history.line'].create([param_line])
return
def _convert_to_leads(self):
query = [
('is_lead', '=', False)
]
watis = self.env['wati.notification'].search(query, order='id')
for wati in watis:
_logger.info('Convert to Lead WATI Notification ID %s' % wati.id)
ticket_id = json.loads(wati.json_raw)['ticketId']
text = json.loads(wati.json_raw)['text']
current_lead = self.env['crm.lead'].search([('ticket_id', '=', ticket_id)], limit=1)
operator_email = json.loads(wati.json_raw)['operatorEmail']
operator_name = json.loads(wati.json_raw)['operatorName']
event_type = json.loads(wati.json_raw)['eventType']
if event_type == 'sessionMessageSent':
if 'Saya *Eko*' in str(text):
sales = 11
elif 'Saya *Nabila*' in str(text):
sales = 20
elif 'Saya *Novita*' in str(text):
sales = 377
elif 'Saya *Putri*' in str(text):
sales = 10
elif 'Saya *Heriyanto*' in str(text):
sales = 375
elif 'Saya *Ade*' in str(text):
sales = 9
elif 'Saya *Adela*' in str(text):
sales = 8
elif 'Saya *Jananto*' in str(text):
sales = 376
elif 'Saya *Dwi*' in str(text):
sales = 24
else:
sales = 25 #System
current_lead.description = str(current_lead.description)+ "| i:" + str(text)
current_lead.operator_email = operator_email
current_lead.operator_name = operator_name
current_lead.user_id = sales
elif current_lead:
# must append internal notes as a reply here
current_lead.description = str(current_lead.description) + " | c:" +str(text)
current_lead.operator_email = operator_email
current_lead.operator_name = operator_name
else:
# create new leads
contact_name = json.loads(wati.json_raw)['senderName']
phone = json.loads(wati.json_raw)['waId']
name = 'Ada pesan dari WATI '+str(phone)+' '+str(contact_name)
current_lead = self.env['crm.lead'].create([{
'name': name,
'ticket_id': ticket_id,
'operator_email': operator_email,
'operator_name': operator_name,
'contact_name': contact_name,
'phone': phone,
'description': "c:" +str(text)
}])
wati.is_lead = True
wati.lead_id = current_lead.id
class WatiHistory(models.Model):
_name = 'wati.history'
ticket_id = fields.Char(string='Ticket ID')
conversation_id = fields.Char(string='Conversation ID')
sender_name = fields.Char(string='Sender Name')
wa_id = fields.Char(string='WA ID')
text = fields.Char(string='Text')
date_wati = fields.Datetime(string='Date WATI')
wati_lines = fields.One2many('wati.history.line', 'wati_history_id', string='Lines', auto_join=True)
class WatiHistoryLine(models.Model):
_name = 'wati.history.line'
#sender
wati_history_id = fields.Many2one('ref', required=True, ondelete='cascade', index=True, copy=False)
conversation_id = fields.Char(string='Conversation ID')
data = fields.Char(string='data')
event_type = fields.Char(string='Event Type')
list_reply = fields.Char(string='List Reply')
message_contact = fields.Char(string='Message Contact')
operator_email = fields.Char(string='Operator Email')
operator_name = fields.Char(string='Operator Name')
sender_name = fields.Char(string='Sender Name')
source_url = fields.Char(string='Source URL')
status_string = fields.Char(string='Status String')
text = fields.Char(string='Text')
ticket_id = fields.Char(string='Ticket ID')
type = fields.Char(string='Type')
wa_id = fields.Char(string='WA ID')
date_wati = fields.Datetime(string='Date WATI')
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