Task: Reception Acknowledgment Reception of ${object.name}
Dear ${object.partner_id.name or 'customer'},
Thank you for your enquiry.
If you have any questions, please let us know.

Thank you, % if user.signature
${user.signature | safe} % endif
${object.partner_id.lang}
Task: Rating Request ${object.project_id.company_id.name}: Satisfaction Survey ${(object.rating_get_rated_partner_id().email_formatted if object.rating_get_rated_partner_id() else user.email_formatted) | safe} ${object.rating_get_partner_id().id}
% set access_token = object.rating_get_access_token() % set partner = object.rating_get_partner_id()
% if partner.name: Hello ${partner.name},

% else: Hello,

% endif Please take a moment to rate our services related to the task "${object.name}" % if object.rating_get_rated_partner_id().name: assigned to ${object.rating_get_rated_partner_id().name}.
% else: .
% endif
Tell us how you feel about our service
(click on one of these smileys)
Satisfied Not satisfied Highly Dissatisfied
We appreciate your feedback. It helps us to improve continuously. % if object.project_id.rating_status == 'stage':
This customer survey has been sent because your task has been moved to the stage ${object.stage_id.name} % endif % if object.project_id.rating_status == 'periodic':
This customer survey is sent ${object.project_id.rating_status_period} as long as the task is in the ${object.stage_id.name} stage. % endif
${object.rating_get_partner_id().lang}