From 3751379f1e9a4c215fb6eb898b4ccc67659b9ace Mon Sep 17 00:00:00 2001
From: stephanchrst <stephanchrst@gmail.com>
Date: Tue, 10 May 2022 21:51:50 +0700
Subject: initial commit 2

---
 addons/im_livechat/views/digest_views.xml          |  17 ++
 .../views/im_livechat_channel_templates.xml        | 224 ++++++++++++++
 .../views/im_livechat_channel_views.xml            | 332 +++++++++++++++++++++
 addons/im_livechat/views/mail_channel_views.xml    | 155 ++++++++++
 addons/im_livechat/views/rating_views.xml          |  52 ++++
 addons/im_livechat/views/res_users_views.xml       |  32 ++
 6 files changed, 812 insertions(+)
 create mode 100644 addons/im_livechat/views/digest_views.xml
 create mode 100644 addons/im_livechat/views/im_livechat_channel_templates.xml
 create mode 100644 addons/im_livechat/views/im_livechat_channel_views.xml
 create mode 100644 addons/im_livechat/views/mail_channel_views.xml
 create mode 100644 addons/im_livechat/views/rating_views.xml
 create mode 100644 addons/im_livechat/views/res_users_views.xml

(limited to 'addons/im_livechat/views')

diff --git a/addons/im_livechat/views/digest_views.xml b/addons/im_livechat/views/digest_views.xml
new file mode 100644
index 00000000..4082b295
--- /dev/null
+++ b/addons/im_livechat/views/digest_views.xml
@@ -0,0 +1,17 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <record id="im_livechat.digest_digest_view_form_inherit" model="ir.ui.view">
+        <field name="name">im.livechat.digest.digest.view.form.inherit</field>
+        <field name="model">digest.digest</field>
+        <field name="inherit_id" ref="digest.digest_digest_view_form" />
+        <field name="arch" type="xml">
+            <xpath expr="//group[@name='kpi_general']" position="after">
+                <group name="kpi_im_livechat" string="Live Chat">
+                    <field name="kpi_livechat_rating"/>
+                    <field name="kpi_livechat_conversations"/>
+                    <field name="kpi_livechat_response"/>
+                </group>
+            </xpath>
+        </field>
+    </record>
+</odoo>
diff --git a/addons/im_livechat/views/im_livechat_channel_templates.xml b/addons/im_livechat/views/im_livechat_channel_templates.xml
new file mode 100644
index 00000000..da4a0a62
--- /dev/null
+++ b/addons/im_livechat/views/im_livechat_channel_templates.xml
@@ -0,0 +1,224 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <data>
+
+        <!--
+            Integrate Livechat Conversation in the Discuss
+        -->
+        <template id="assets_backend" name="im_livechat assets backend" inherit_id="web.assets_backend">
+            <xpath expr="." position="inside">
+                <script type="text/javascript" src="/im_livechat/static/src/js/im_livechat_channel_form_view.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/js/im_livechat_channel_form_controller.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/bugfix/bugfix.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/discuss/discuss.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/discuss_sidebar/discuss_sidebar.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/discuss_sidebar_item/discuss_sidebar_item.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/notification_list/notification_list.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/thread_needaction_preview/thread_needaction_preview.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/thread_preview/thread_preview.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/models/messaging_initializer/messaging_initializer.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/models/messaging_notification_handler/messaging_notification_handler.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/models/partner/partner.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/models/thread/thread.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/widgets/discuss/discuss.js"></script>
+
+                <link rel="stylesheet" type="text/scss" href="/im_livechat/static/src/bugfix/bugfix.scss"/>
+                <link rel="stylesheet" type="text/scss" href="/im_livechat/static/src/scss/im_livechat_history.scss"/>
+                <link rel="stylesheet" type="text/scss" href="/im_livechat/static/src/scss/im_livechat_form.scss"/>
+            </xpath>
+        </template>
+
+        <template id="qunit_suite" name="livechat_tests" inherit_id="web.qunit_suite_tests">
+            <xpath expr="." position="inside">
+                <script type="text/javascript" src="/im_livechat/static/src/bugfix/bugfix_tests.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/chat_window_manager/chat_window_manager_tests.js"/>
+                <script type="text/javascript" src="/im_livechat/static/src/components/composer/composer_tests.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/discuss/discuss_tests.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/messaging_menu/messaging_menu_tests.js"/>
+                <script type="text/javascript" src="/im_livechat/static/src/components/thread_icon/thread_icon_tests.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/components/thread_textual_typing_status/thread_textual_typing_status_tests.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/src/legacy/public_livechat.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/tests/helpers/mock_models.js"></script>
+                <script type="text/javascript" src="/im_livechat/static/tests/helpers/mock_server.js"></script>
+            </xpath>
+        </template>
+
+        <!--
+            Template rendering the external HTML support page
+        -->
+        <template id="support_page" name="Livechat : Support Page">
+            &lt;!DOCTYPE html&gt;
+            <html style="height: 100%">
+                <head>
+                    <meta http-equiv="X-UA-Compatible" content="IE=edge"/>
+                    <meta http-equiv="content-type" content="text/html; charset=utf-8" />
+                    <title><t t-esc="channel_name"/> Livechat Support Page</title>
+
+                    <!-- Call the external Bundle to render the css, js, and js loader tags -->
+                    <t t-raw="channel.script_external"/>
+
+                    <style type="text/css">
+                        body {
+                            height: 100%;
+                            font-size: 16px;
+                            font-weight: 400;
+                            font-family: "Lato", "Lucida Grande", "Helvetica neue", "Helvetica", "Verdana", "Arial", sans-serif;
+                            overflow: hidden;
+                            overflow-y: auto;
+                            display: block;
+                            margin: 0;
+                            padding: 0;
+                            border: none;
+                            width: 100%;
+                            height: 100%;
+                            background: #C9C8E0;
+                            background-image: -webkit-linear-gradient(top, #7c7bad, #ddddee);
+                            background-image: -moz-linear-gradient(top, #7c7bad, #ddddee);
+                            background-image: -ms-linear-gradient(top, #7c7bad, #ddddee);
+                            background-image: -o-linear-gradient(top, #7c7bad, #ddddee);
+                            background-image: linear-gradient(to bottom, #7c7bad, #ddddee);
+                            filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#7c7bad', endColorstr='#ddddee',GradientType=0 );
+                            -webkit-background-size: cover;
+                            -moz-background-size: cover;
+                            -o-background-size: cover;
+                            background-size: cover;
+                            background-repeat: no-repeat;
+                            background-attachment: fixed;
+                        }
+                        .main {
+                            position: absolute;
+                            opacity: 0;
+                            top: 50%;
+                            width: 100%;
+                            margin-top: -150px;
+                            color: white;
+                            text-shadow: 0 1px 0 rgba(34, 52, 72, 0.2);
+                            text-align: center;
+                        }
+                        .main h1 {
+                            font-size: 54px;
+                        }
+                        .main div {
+                            font-style: italic;
+                        }
+                    </style>
+                </head>
+
+                <body>
+                     <div class="main" style="opacity: 1;">
+                        <h1 class="channel_name"><t t-esc="channel.name"/></h1>
+                        <div>Website Live Chat Powered by <strong>Odoo</strong>.</div>
+                    </div>
+                </body>
+            </html>
+        </template>
+
+        <!--
+            Template rendering all the scripts required to execute the Livechat from an external page (which not contain Odoo)
+        -->
+        <template id="external_loader" name="Livechat : external_script field of livechat channel">
+            <!-- css style -->
+            <link t-att-href="'%s/im_livechat/external_lib.css' % (url)" rel="stylesheet"/>
+            <!-- js of all the required lib (internal and external) -->
+            <script t-att-src="'%s/im_livechat/external_lib.js' % (url)" type="text/javascript" />
+            <!-- the loader -->
+            <script t-att-src="'%s/im_livechat/loader/%i' % (url, channel_id)" type="text/javascript"/>
+        </template>
+
+
+        <!--
+            Bundle of External Librairies of the Livechat (Odoo + required modules)
+        -->
+        <template id="external_lib" name="Livechat : External Librairies of the Livechat, required to make it work">
+            <!-- Momentjs -->
+            <script type="text/javascript" src="/web/static/lib/moment/moment.js"></script>
+            <!-- Odoo minimal lib -->
+            <script type="text/javascript" src="/web/static/lib/underscore/underscore.js"></script>
+            <script type="text/javascript" src="/web/static/lib/underscore.string/lib/underscore.string.js"></script>
+            <!-- jQuery -->
+            <script type="text/javascript" src="/web/static/lib/jquery/jquery.js"></script>
+            <script type="text/javascript" src="/web/static/lib/jquery.ui/jquery-ui.js"></script>
+            <script type="text/javascript" src="/web/static/lib/jquery/jquery.browser.js"></script>
+            <script type="text/javascript" src="/web/static/lib/jquery.ba-bbq/jquery.ba-bbq.js"></script>
+            <!-- Qweb2 lib -->
+            <script type="text/javascript" src="/web/static/lib/qweb/qweb2.js"></script>
+            <!-- Odoo JS Framework -->
+            <script type="text/javascript" src="/web/static/lib/owl/owl.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/promise_extension.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/boot.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/libs/download.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/libs/content-disposition.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/services/config.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/abstract_service.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/class.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/collections.js"/>
+            <script type="text/javascript" src="/web/static/src/js/core/translation.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/ajax.js"></script>
+            <script type="text/javascript" src="/im_livechat/static/src/js/ajax_external.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/time.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/mixins.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/service_mixins.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/rpc.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/widget.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/registry.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/session.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/concurrency.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/utils.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/dom.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/qweb.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/bus.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/services/core.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/local_storage.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/ram_storage.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/core/abstract_storage_service.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/common_env.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/public/lazyloader.js"/>
+            <script type="text/javascript" src="/web/static/src/js/public/public_env.js"/>
+            <script type="text/javascript" src="/web/static/src/js/public/public_root.js"/>
+            <script type="text/javascript" src="/web/static/src/js/public/public_root_instance.js"/>
+            <script type="text/javascript" src="/web/static/src/js/public/public_widget.js"/>
+            <script type="text/javascript" src="/web/static/src/js/services/ajax_service.js"></script>
+            <script type="text/javascript" src="/web/static/src/js/services/local_storage_service.js"></script>
+            <!-- Bus, Mail, Livechat -->
+            <script type="text/javascript" src="/bus/static/src/js/longpolling_bus.js"></script>
+            <script type="text/javascript" src="/bus/static/src/js/crosstab_bus.js"></script>
+            <script type="text/javascript" src="/bus/static/src/js/services/bus_service.js"></script>
+            <script type="text/javascript" src="/mail/static/src/js/utils.js"></script>
+            <script type="text/javascript" src="/im_livechat/static/src/legacy/public_livechat.js"></script>
+            <t t-call="web._assets_helpers"/>
+            <link rel="stylesheet" type="text/scss" href="/im_livechat/static/src/scss/im_livechat_bootstrap.scss"/>
+            <link rel="stylesheet" type="text/scss" href="/im_livechat/static/src/legacy/public_livechat.scss"/>
+        </template>
+
+        <!-- the js code to initialize the LiveSupport object -->
+        <template id="loader" name="Livechat : Javascript appending the livechat button">
+            <t t-translation="off">
+                window.addEventListener('load', function () {
+                    <t t-if="web_session_required">
+                    odoo.define('web.session', function (require) {
+                        var Session = require('web.Session');
+                        var modules = odoo._modules;
+                        return new Session(undefined, "<t t-esc="info['server_url']"/>", {modules:modules, use_cors: true});
+                    });
+                    </t>
+
+                    odoo.define('im_livechat.livesupport', function (require) {
+            <t t-if="info['available']" t-translation="off">
+                        var rootWidget = require('root.widget');
+                        var im_livechat = require('im_livechat.legacy.im_livechat.im_livechat');
+                        var button = new im_livechat.LivechatButton(
+                            rootWidget,
+                            "<t t-esc="info['server_url']"/>",
+                            <t t-raw="json.dumps(info.get('options', {}))"/>
+                        );
+                        button.appendTo(document.body);
+                        window.livechat_button = button;
+            </t>
+                    });
+                });
+            </t>
+        </template>
+
+
+    </data>
+</odoo>
diff --git a/addons/im_livechat/views/im_livechat_channel_views.xml b/addons/im_livechat/views/im_livechat_channel_views.xml
new file mode 100644
index 00000000..72fab109
--- /dev/null
+++ b/addons/im_livechat/views/im_livechat_channel_views.xml
@@ -0,0 +1,332 @@
+<?xml version="1.0"?>
+<odoo>
+    <data>
+
+        <record id="im_livechat_channel_action" model="ir.actions.act_window">
+            <field name="name">Website Live Chat Channels</field>
+            <field name="res_model">im_livechat.channel</field>
+            <field name="view_mode">kanban,form</field>
+            <field name="help" type="html">
+              <p class="o_view_nocontent_smiling_face">
+                Define a new website live chat channel
+              </p><p>
+                You can create channels for each website on which you want
+                to integrate the website live chat widget, allowing your website
+                visitors to talk in real time with your operators.
+              </p>
+            </field>
+        </record>
+
+        <record id="im_livechat_channel_view_kanban" model="ir.ui.view">
+            <field name="name">im_livechat.channel.kanban</field>
+            <field name="model">im_livechat.channel</field>
+            <field name="arch" type="xml">
+                <kanban>
+                    <field name="id"/>
+                    <field name="name"/>
+                    <field name="web_page" widget="url"/>
+                    <field name="are_you_inside"/>
+                    <field name="user_ids"/>
+                    <field name="nbr_channel"/>
+                    <field name="rating_percentage_satisfaction"/>
+                    <templates>
+                        <t t-name="kanban-box">
+                            <div class="oe_kanban_global_click">
+                                <div class="o_kanban_image">
+                                    <img t-att-src="kanban_image('im_livechat.channel', 'image_128', record.id.raw_value)" class="img-fluid" alt="Channel"/>
+                                </div>
+                                <div class="oe_kanban_details">
+                                    <div class="float-right">
+                                        <button t-if="record.are_you_inside.raw_value" name="action_quit" type="object" class="btn btn-primary">Leave</button>
+                                        <button t-if="!record.are_you_inside.raw_value" name="action_join" type="object" class="btn btn-primary">Join</button>
+                                    </div>
+                                    <strong class="o_kanban_record_title" style="word-wrap: break-word;"><field name="name"/></strong>
+                                    <div>
+                                        <div>
+                                            <i class="fa fa-user" role="img" aria-label="User" title="User"></i>
+                                            <t t-esc="(record.user_ids.raw_value || []).length"/> Operators
+                                            <br/>
+                                            <i class="fa fa-comments" role="img" aria-label="Comments" title="Comments"></i>
+                                            <t t-esc="record.nbr_channel.raw_value"/> Sessions
+                                             <div class="float-right">
+                                                <t t-if="record.rating_percentage_satisfaction.raw_value &gt; 0">
+                                                    <a type="action" name="%(rating_rating_action_view_livechat_rating)d" tabindex="10">
+                                                        <i class="fa fa-smile-o text-success" t-if="record.rating_percentage_satisfaction.raw_value &gt;= 70" title="Rating: Great" role="img" aria-label="Happy face"/>
+                                                        <i class="fa fa-meh-o text-warning" t-if="record.rating_percentage_satisfaction.raw_value &gt; 30 and record.rating_percentage_satisfaction.raw_value &lt; 70" title="Rating: Okay" role="img" aria-label="Neutral face"/>
+                                                        <i class="fa fa-frown-o text-danger" t-if="record.rating_percentage_satisfaction.raw_value &lt;= 30" title="Rating: Bad" role="img" aria-label="Sad face"/>
+                                                       <t t-esc="record.rating_percentage_satisfaction.raw_value"/>%
+                                                   </a>
+                                                </t>
+                                            </div>
+                                        </div>
+                                    </div>
+                                </div>
+                            </div>
+                        </t>
+                    </templates>
+                </kanban>
+            </field>
+        </record>
+
+        <record id="im_livechat_channel_view_form" model="ir.ui.view">
+            <field name="name">im_livechat.channel.form</field>
+            <field name="model">im_livechat.channel</field>
+            <field name="arch" type="xml">
+                <form js_class="im_livechat_channel_form_view_js">
+                    <header>
+                        <button type="object" name="action_join" class="oe_highlight" string="Join Channel" attrs='{"invisible": [["are_you_inside", "=", True]]}'/>
+                        <button type="object" name="action_quit" string="Leave Channel" attrs='{"invisible": [["are_you_inside", "=", False]]}'/>
+                        <field name="are_you_inside" invisible="1"/>
+                    </header>
+                    <sheet>
+                        <div class="oe_button_box" name="button_box">
+                            <button class="oe_stat_button" type="action" attrs="{'invisible':[('nbr_channel','=', 0)]}" name="%(mail_channel_action_from_livechat_channel)d" icon="fa-comments">
+                                <field string="Sessions" name="nbr_channel" widget="statinfo"/>
+                            </button>
+                            <button name="action_view_rating" attrs="{'invisible':[('rating_percentage_satisfaction','=', -1)]}" class="oe_stat_button" type="object" icon="fa-smile-o">
+                                <field string="% Happy" name="rating_percentage_satisfaction" widget="statinfo"/>
+                            </button>
+                        </div>
+                        <field name="image_128" widget="image" class="oe_avatar"/>
+                        <div class="oe_title">
+                            <label for="name" class="oe_edit_only"/>
+                            <h1>
+                                <field name="name" placeholder="e.g. YourWebsite.com"/>
+                            </h1>
+                        </div>
+                        <notebook>
+                            <page string="Operators" name="operators">
+                                <group>
+                                    <field name="user_ids" nolabel="1" colspan="2">
+                                        <kanban>
+                                            <field name="id"/>
+                                            <field name="name"/>
+                                            <templates>
+                                                <t t-name="kanban-box">
+                                                    <div class="oe_kanban_global_click">
+                                                        <div class="o_kanban_image">
+                                                            <img t-att-src="kanban_image('res.users', 'image_1024', record.id.raw_value)" alt="User"/>
+                                                        </div>
+                                                        <div class="o_kanban_details">
+                                                            <h4 class="o_kanban_record_title"><field name="name"/></h4>
+                                                        </div>
+                                                    </div>
+                                                </t>
+                                            </templates>
+                                        </kanban>
+                                    </field>
+                                    <p class="text-muted" style="padding-left: 8px">
+                                        Operators that do not show any activity In Odoo for more than 30 minutes will be considered as disconnected.
+                                    </p>
+                                </group>
+                            </page>
+                            <page string="Options" name="options">
+                                <group>
+                                    <group string="Livechat Button">
+                                        <field name="button_text"/>
+                                        <label for="button_background_color" string="Livechat Button Color" />
+                                        <div class="o_livechat_layout_colors">
+                                            <field name="button_background_color" widget="color" class="mb-4 o_im_livechat_field_widget_color"/>
+                                            <field name="button_text_color" widget="color" class="mb-4 o_im_livechat_field_widget_color"/>
+                                            <button class="btn btn-link oe_edit_only o_im_livechat_channel_form_button_colors_reset_button" aria-label="Reset to default colors" title="Reset to default colors">
+                                                <span class="fa fa-refresh mb-4"/>
+                                            </button>
+                                        </div>
+                                    </group>
+                                    <group string="Livechat Window">
+                                        <field name="default_message" placeholder="e.g. Hello, how may I help you?"/>
+                                        <field name="input_placeholder"/>
+                                        <label for="header_background_color" string="Channel Header Color" />
+                                        <div class="o_livechat_layout_colors">
+                                            <field name="header_background_color" widget="color" class="mb-4 o_im_livechat_field_widget_color"/>
+                                            <field name="title_color" widget="color" class="mb-4 o_im_livechat_field_widget_color"/>
+                                            <button class="btn btn-link oe_edit_only o_im_livechat_channel_form_chat_window_colors_reset_button" aria-label="Reset to default colors" title="Reset to default colors">
+                                                <span class="fa fa-refresh mb-4"/>
+                                            </button>
+                                        </div>
+                                    </group>
+                                </group>
+                            </page>
+                            <page string="Channel Rules" name="channel_rules">
+                                <span class="text-muted">Define rules for your live support channel. You can apply an action for the given URL, and per country.<br />To identify the country, GeoIP must be installed on your server, otherwise, the countries of the rule will not be taken into account.</span>
+                                <group>
+                                    <field name="rule_ids" nolabel="1"/>
+                                </group>
+                            </page>
+                            <page string="Widget" name="configuration_widget">
+                                <group attrs='{"invisible": [["web_page", "!=", False]]}'>
+                                    <div class="alert alert-warning mt4 mb16" role="alert">
+                                    Save your Channel to get your configuration widget.
+                                    </div>
+                                </group>
+                                <group>
+                                    <div attrs='{"invisible": [["web_page", "=", False]]}'>
+                                        <separator string="How to use the Website Live Chat widget?"/>
+                                        <p>
+                                            Copy and paste this code into your website, within the &lt;head&gt; tag:
+                                        </p>
+                                        <field name="script_external" readonly="1" widget="CopyClipboardText"/>
+                                        <p>
+                                            or copy this url and send it by email to your customers or suppliers:
+                                        </p>
+                                        <field name="web_page" readonly="1" widget="CopyClipboardChar"/>
+                                        <p>For websites built with the Odoo CMS, go to Website > Configuration > Settings and select the Website Live Chat Channel you want to add to your website.</p>
+                                    </div>
+                                </group>
+                            </page>
+                        </notebook>
+                    </sheet>
+                </form>
+            </field>
+        </record>
+
+        <record id="im_livechat_channel_view_search" model="ir.ui.view">
+            <field name="name">im.livechat.channel.view.search</field>
+            <field name="model">im_livechat.channel</field>
+            <field name="arch" type="xml">
+                <search string="LiveChat Channel Search">
+                    <field name="name" string="Channel"/>
+                </search>
+            </field>
+        </record>
+
+        <!-- im_livechat.channel.rule -->
+        <record id="im_livechat_channel_rule_view_tree" model="ir.ui.view">
+            <field name="name">im.livechat.channel.rule.tree</field>
+            <field name="model">im_livechat.channel.rule</field>
+            <field name="arch" type="xml">
+                <tree string="Rules">
+                    <field name="sequence" widget="handle"/>
+                    <field name="regex_url"/>
+                    <field name="action"/>
+                    <field name="country_ids"/>
+                </tree>
+            </field>
+        </record>
+
+        <record id="im_livechat_channel_rule_view_kanban" model="ir.ui.view">
+            <field name="name">im_livechat.channel.rule.kanban</field>
+            <field name="model">im_livechat.channel.rule</field>
+            <field name="arch" type="xml">
+                <kanban>
+                    <field name="regex_url"/>
+                    <field name="action"/>
+                    <field name="country_ids"/>
+                    <templates>
+                        <t t-name="kanban-box">
+                            <div class="oe_kanban_global_click">
+                                <div><field name="action"/></div>
+                                <field name="regex_url" />
+                                <field name="country_ids" widget="many2many_tags" />
+                            </div>
+                        </t>
+                    </templates>
+                </kanban>
+            </field>
+        </record>
+
+        <record id="im_livechat_channel_rule_view_form" model="ir.ui.view">
+            <field name="name">im_livechat.channel.rule.form</field>
+            <field name="model">im_livechat.channel.rule</field>
+            <field name="type">form</field>
+            <field name="arch" type="xml">
+                <form string="Channel Rule" class="o_livechat_rules_form">
+                    <sheet>
+                        <group>
+                            <field name="action" widget="radio"/>
+                            <field name="regex_url" placeholder="e.g. /contactus"/>
+                            <label for="auto_popup_timer" class="oe_inline" attrs="{'invisible': [('action', '!=', 'auto_popup')]}"/>
+                            <div class="oe_inline" attrs="{'invisible': [('action', '!=', 'auto_popup')]}">
+                                <field name="auto_popup_timer" class="oe_inline"/> seconds
+                            </div>
+                            <field name="country_ids" widget="many2many_tags"/>
+                        </group>
+                    </sheet>
+                </form>
+            </field>
+        </record>
+
+        <!-- Canned responses -->
+        <record id="im_livechat_canned_response_view_tree" model="ir.ui.view">
+            <field name="name">im_livechat.canned_response.tree</field>
+            <field name="model">mail.shortcode</field>
+            <field name="arch" type="xml">
+                <tree editable="bottom">
+                    <field name="source"/>
+                    <field name="substitution"/>
+                </tree>
+            </field>
+        </record>
+
+        <record id="im_livechat_canned_response_action" model="ir.actions.act_window">
+            <field name="name">Canned Responses</field>
+            <field name="res_model">mail.shortcode</field>
+            <field name="view_mode">tree</field>
+            <field name="view_id" ref="im_livechat_canned_response_view_tree"/>
+            <field name="domain">[]</field>
+            <field name="help" type="html">
+              <p class="o_view_nocontent_smiling_face">
+                Create a new canned response
+              </p><p>
+                Canned responses allow you to insert prewritten responses in
+                your messages by typing <i>:shortcut</i>. The shortcut is
+                replaced directly in your message, so that you can still edit
+                it before sending.
+              </p>
+            </field>
+        </record>
+
+        <!-- Menu items -->
+        <menuitem
+            id="menu_livechat_root"
+            name="Live Chat"
+            web_icon="im_livechat,static/description/icon.png"
+            groups="im_livechat_group_user"
+            sequence="205"/>
+
+        <menuitem
+            id="support_channels"
+            name="Channels"
+            parent="menu_livechat_root"
+            action="im_livechat_channel_action"
+            groups="im_livechat_group_user"
+            sequence="5"/>
+
+        <menuitem
+            id="menu_reporting_livechat"
+            name="Report"
+            parent="menu_livechat_root"
+            sequence="50"
+            groups="im_livechat_group_manager"/>
+
+
+        <menuitem
+            id="session_history"
+            name="Sessions History"
+            parent="menu_reporting_livechat"
+            action="mail_channel_action"
+            groups="im_livechat_group_user"
+            sequence="5"/>
+
+        <menuitem id="rating_rating_menu_livechat"
+            name="Customer Ratings"
+            action="rating_rating_action_livechat_report"
+            parent="menu_reporting_livechat"
+            sequence="40"/>
+
+        <menuitem
+            id="livechat_config"
+            name="Configuration"
+            parent="menu_livechat_root"
+            sequence="55"/>
+
+        <menuitem
+            id="canned_responses"
+            name="Canned Responses"
+            parent="livechat_config"
+            action="im_livechat_canned_response_action"
+            groups="im_livechat_group_user"
+            sequence="15"/>
+
+    </data>
+</odoo>
diff --git a/addons/im_livechat/views/mail_channel_views.xml b/addons/im_livechat/views/mail_channel_views.xml
new file mode 100644
index 00000000..a9e03b81
--- /dev/null
+++ b/addons/im_livechat/views/mail_channel_views.xml
@@ -0,0 +1,155 @@
+<?xml version="1.0"?>
+<odoo>
+    <data>
+
+        <record id="mail_channel_view_search" model="ir.ui.view">
+            <field name="name">mail.channel.search</field>
+            <field name="model">mail.channel</field>
+            <field name="arch" type="xml">
+                <search string="Search history">
+                    <field name="name"/>
+                    <group expand="0" string="Group By...">
+                        <filter name="group_by_channel" string="Channel" domain="[]" context="{'group_by':'livechat_channel_id'}"/>
+                        <separator orientation="vertical"/>
+                        <filter name="group_by_month" string="Creation Date" domain="[]" context="{'group_by':'create_date:month'}"/>
+                    </group>
+                </search>
+            </field>
+        </record>
+
+        <record id="mail_channel_view_tree" model="ir.ui.view">
+            <field name="name">mail.channel.tree</field>
+            <field name="model">mail.channel</field>
+            <field name="arch" type="xml">
+                <tree string="History" create="false" default_order="create_date desc">
+                    <field name="create_date" string="Session Date"/>
+                    <field name="name" string="Attendees"/>
+                    <field name="channel_message_ids" string="# Messages"/>
+                    <field name="rating_last_image" string="Rating" widget="image" options='{"size": [20, 20]}'/>
+                </tree>
+            </field>
+        </record>
+
+        <record id="mail_channel_view_form" model="ir.ui.view">
+            <field name="name">mail.channel.form</field>
+            <field name="model">mail.channel</field>
+            <field name="arch" type="xml">
+                <form string="Session Form" create="false" edit="false">
+                    <sheet>
+                        <div style="width:50%" class="float-right">
+                            <field name="rating_last_image" widget="image" class="float-right" readonly="1" nolabel="1"/>
+                            <field name="rating_last_feedback" nolabel="1"/>
+                        </div>
+                        <div style="width:50%" class="float-left">
+                            <group>
+                                <field name="name" string="Attendees"/>
+                                <field name="create_date" readonly="1" string="Session Date"/>
+                            </group>
+                        </div>
+
+                        <group string="History" class="o_history_container">
+                            <div class="o_history_kanban_container">
+                                <div class="o_history_kanban_sub_container">
+                                    <field name="message_ids" mode="kanban">
+                                        <kanban default_order="create_date DESC">
+                                            <field name="author_id"/>
+                                            <field name="body"/>
+                                            <field name="create_date" groups="base.group_no_one"/>
+                                            <field name="id"/>
+                                            <field name="author_avatar"/>
+                                            <templates>
+                                                <t t-name="kanban-box">
+                                                    <div class="oe_module_vignette">
+                                                        <div class="o_kanban_image">
+                                                            <div>
+                                                                 <t t-if="record.author_avatar.raw_value">
+                                                                    <img t-att-src="kanban_image('mail.message', 'author_avatar', record.id.raw_value)" alt="Avatar" class="o_image_64_cover rounded-circle"/>
+                                                                 </t>
+                                                                 <t t-else=""><img alt="Anonymous" src="/mail/static/src/img/smiley/avatar.jpg" class="o_image_64_cover rounded-circle"/></t>
+                                                            </div>
+                                                        </div>
+                                                        <div class="oe_module_desc">
+                                                            <div class="float-right"><p><field name="date"/></p></div>
+                                                            <div>
+                                                                <p><strong>
+                                                                    <t t-if="record.author_id.raw_value"><field name="author_id"/></t>
+                                                                    <t t-else="">Anonymous</t>
+                                                                </strong></p>
+                                                                <p>
+                                                                    <t t-if="record.body.raw_value"><field name="body" widget="html"/><br/></t>
+                                                                </p>
+                                                            </div>
+                                                        </div>
+
+                                                    </div>
+                                                </t>
+                                            </templates>
+                                         </kanban>
+                                    </field>
+                                </div>
+                            </div>
+                        </group>
+                    </sheet>
+                </form>
+            </field>
+        </record>
+
+
+        <record id="mail_channel_action" model="ir.actions.act_window">
+            <field name="name">History</field>
+            <field name="res_model">mail.channel</field>
+            <field name="view_mode">tree,form</field>
+            <field name="search_view_id" ref="im_livechat.mail_channel_view_search"/>
+            <field name="domain">[('livechat_channel_id', '!=', None)]</field>
+            <field name="context">{'search_default_session_not_empty': 1}</field>
+            <field name="help" type="html">
+                <p class="o_view_nocontent_empty_folder">
+                    Your chatter history is empty
+                </p><p>
+                    Create a channel and start chatting to fill up your history.
+                </p>
+            </field>
+        </record>
+        <record id="mail_channel_action_tree" model="ir.actions.act_window.view">
+            <field name="sequence">1</field>
+            <field name="view_mode">tree</field>
+            <field name="view_id" ref="im_livechat.mail_channel_view_tree"/>
+            <field name="act_window_id" ref="im_livechat.mail_channel_action"/>
+        </record>
+
+        <record id="mail_channel_action_form" model="ir.actions.act_window.view">
+            <field name="sequence">2</field>
+            <field name="view_mode">form</field>
+            <field name="view_id" ref="im_livechat.mail_channel_view_form"/>
+            <field name="act_window_id" ref="im_livechat.mail_channel_action"/>
+        </record>
+
+
+        <record id="mail_channel_action_from_livechat_channel" model="ir.actions.act_window">
+            <field name="name">Sessions</field>
+            <field name="res_model">mail.channel</field>
+            <field name="view_mode">tree,form</field>
+            <field name="domain">[('livechat_channel_id', 'in', [active_id]), ('channel_message_ids', '!=', False)]</field>
+            <field name="context">{
+                'search_default_livechat_channel_id': [active_id],
+                'default_livechat_channel_id': active_id,
+            }</field>
+            <field name="search_view_id" ref="mail_channel_view_search"/>
+        </record>
+        <record id="mail_channel_action_livechat_tree" model="ir.actions.act_window.view">
+            <field name="sequence">1</field>
+            <field name="view_mode">tree</field>
+            <field name="view_id" ref="im_livechat.mail_channel_view_tree"/>
+            <field name="act_window_id" ref="im_livechat.mail_channel_action_from_livechat_channel"/>
+        </record>
+
+        <record id="mail_channel_action_livechat_form" model="ir.actions.act_window.view">
+            <field name="sequence">2</field>
+            <field name="view_mode">form</field>
+            <field name="view_id" ref="im_livechat.mail_channel_view_form"/>
+            <field name="act_window_id" ref="im_livechat.mail_channel_action_from_livechat_channel"/>
+        </record>
+
+
+    </data>
+</odoo>
diff --git a/addons/im_livechat/views/rating_views.xml b/addons/im_livechat/views/rating_views.xml
new file mode 100644
index 00000000..91b8d1a7
--- /dev/null
+++ b/addons/im_livechat/views/rating_views.xml
@@ -0,0 +1,52 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+
+    <record id="rating_rating_view_search_livechat" model="ir.ui.view">
+        <field name="name">rating.rating.search.livechat</field>
+        <field name="model">rating.rating</field>
+        <field name="inherit_id" ref="rating.rating_rating_view_search"/>
+        <field name="mode">primary</field>
+        <field name="arch" type="xml">
+            <xpath expr="//filter[@name='resource']" position="replace">
+                <filter string="Code" name="resource" context="{'group_by':'res_name'}"/>
+            </xpath>
+            <xpath expr="//filter[@name='resource']" position="after">
+                <field name="parent_res_name"/>
+                <filter string="Livechat Channel" name="groupby_livechat_channel" context="{'group_by': 'parent_res_name'}"/>
+            </xpath>
+            <xpath expr="/search" position="inside">
+                <filter string="This Week" name="creation_date_filter" domain="[
+                ('create_date', '>=', (datetime.datetime.combine(context_today() + relativedelta(weeks=-1,days=1,weekday=0), datetime.time(0,0,0)).to_utc()).strftime('%Y-%m-%d %H:%M:%S')),
+                ('create_date', '&lt;', (datetime.datetime.combine(context_today() + relativedelta(days=1,weekday=0), datetime.time(0,0,0)).to_utc()).strftime('%Y-%m-%d %H:%M:%S'))]"/>
+            </xpath>
+        </field>
+    </record>
+
+    <record id="rating_rating_action_view_livechat_rating" model="ir.actions.act_window">
+        <field name="name">Ratings for livechat channel</field>
+        <field name="res_model">rating.rating</field>
+        <field name="view_mode">kanban,tree,graph,pivot,form</field>
+        <field name="domain">[('parent_res_model','=','im_livechat.channel'), ('consumed','=',True)]</field>
+        <field name="search_view_id" ref="rating_rating_view_search_livechat"/>
+        <field name="help" type="html">
+            <p class="o_view_nocontent_empty_folder">
+                There is no rating for this channel at the moment
+            </p>
+        </field>
+        <field name="context">{'search_default_rating_last_7_days': 1}</field>
+    </record>
+
+    <record id="rating_rating_action_livechat_report" model="ir.actions.act_window">
+        <field name="name">Customer Ratings</field>
+        <field name="res_model">rating.rating</field>
+        <field name="view_mode">kanban,tree,pivot,graph,form</field>
+        <field name="domain">[('parent_res_model','=','im_livechat.channel'), ('consumed', '=', True)]</field>
+        <field name="search_view_id" ref="rating_rating_view_search_livechat"/>
+        <field name="help" type="html">
+            <p class="o_view_nocontent_empty_folder">
+                No customer ratings on live chat session yet
+            </p>
+        </field>
+    </record>
+
+</odoo>
diff --git a/addons/im_livechat/views/res_users_views.xml b/addons/im_livechat/views/res_users_views.xml
new file mode 100644
index 00000000..0ded2190
--- /dev/null
+++ b/addons/im_livechat/views/res_users_views.xml
@@ -0,0 +1,32 @@
+<?xml version="1.0"?>
+<odoo>
+    <data>
+
+        <!-- Update Preferences form !-->
+        <record id="res_users_form_view_simple_modif" model="ir.ui.view">
+            <field name="name">res.users.preferences.form.im_livechat</field>
+            <field name="model">res.users</field>
+            <field name="inherit_id" ref="base.view_users_form_simple_modif"/>
+            <field name="arch" type="xml">
+                <xpath expr="//field[@name='tz']" position="after">
+                    <field name="livechat_username" string="Online Chat Name" readonly="0"/>
+                </xpath>
+            </field>
+        </record>
+
+        <!-- Update user form !-->
+        <record id="res_users_form_view" model="ir.ui.view">
+            <field name="name">res.users.form.im_livechat</field>
+            <field name="model">res.users</field>
+            <field name="inherit_id" ref="base.view_users_form"/>
+            <field name="arch" type="xml">
+                    <xpath expr="//group[@name='messaging']" position="after">
+                        <group name="livechat" string="Livechat">
+                            <field name="livechat_username"/>
+                        </group>
+                    </xpath>
+            </field>
+        </record>
+
+    </data>
+</odoo>
-- 
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