# Translation of Odoo Server. # This file contains the translation of the following modules: # * sh_helpdesk # msgid "" msgstr "" "Project-Id-Version: Odoo Server 14.0\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2020-12-22 10:05+0000\n" "PO-Revision-Date: 2020-12-22 10:05+0000\n" "Last-Translator: \n" "Language-Team: \n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: \n" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_user_allocation_template msgid "" "${object.company_id.name} Ticket is assign to user (Ref ${object.name or " "'n/a' })" msgstr "" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_new_template msgid "" "${object.company_id.name} Your Ticket is generated (Ref ${object.name or " "'n/a' })" msgstr "" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_cancelled_template msgid "" "${object.company_id.name} Your ticket is cancelled (Ref ${object.name or " "'n/a' })" msgstr "" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_closed_template msgid "" "${object.company_id.name} Your ticket is closed (Ref ${object.name or 'n/a' " "})" msgstr "" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_reopened_template msgid "" "${object.company_id.name} Your ticket is re-opened (Ref ${object.name or " "'n/a' })" msgstr "" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_done_template msgid "" "${object.company_id.name} Your ticket is resolved (Ref ${object.name or " "'n/a' })" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_feedback_thank_you msgid "×" msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_reopened_template msgid "" "
\n" "\t\t\t\t\n" "\t\t\t\t\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \t

\n" "\t\t\t\t\t\t\t \tDear ${object.partner_id.name} Your ticket is Re-opened,\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\tWe will follow-up as soon as possible.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t\t\t\tView Ticket\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t\t\n" "\t\t\t\t\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_closed_template msgid "" "
\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \t

\n" "\t\t\t\t\t\t\t\t\tDear ${object.partner_id.name},\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\tYour Ticket is closed for now, if you want to Re-open your ticket please give your reply.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\tWe would like to get your feedback on the support.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t\t\t\tGive Feedback\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_new_template msgid "" "
\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" "

\n" "\t\t\t\t\t\t\t \tDear ${object.partner_id.name} We received your request.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\tOur Support Team will contact you as soon as possible.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t\t\t\tView Ticket\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_user_allocation_template msgid "" "
\n" "\t\t\t\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \t

\n" "\t\t\t\t\t\t\t\t\tWe Have received new ticket from customer.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\tPlease take a follow-up as soon as possible.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t \tView Ticket\n" "\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_replay_template msgid "" "
\n" "\t\t\t\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \t

\n" "\t\t\t\t\t\t\t \tDear ${object.partner_id.name},\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\tYour Ticket is working on we will contact you soon.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t\t\t\tView Ticket\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t\n" "\t\t\t\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_cancelled_template msgid "" "
\n" "\t\t\t\n" "\t\t\t\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \t

\n" "\t\t\t\t\t\t\t \tDear ${object.partner_id.name},\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t \t\tYour ticket is cancelled for now based on some technical issue.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t\t\t\tView Ticket\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model:mail.template,body_html:sh_helpdesk.sh_ticket_done_template msgid "" "
\n" "\t\t\t\n" "\t\t\t\n" "\t\t\t\t\n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" "\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " ${object.name}\n" " \n" " \n" " \"${object.company_id.name}\"/\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \t

\n" "\t\t\t\t\t\t\t \tDear ${object.partner_id.name},\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t \t\tAs your request we have resolved your ticket.\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t

\n" "\t\t\t\t\t\t\t\t\t\tView Ticket\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.name}
\n" " ${object.company_id.phone or ''}\n" " 		\n" " % if object.company_id.email:\n" " ${object.company_id.email}
\n" " % endif\n" " % if object.company_id.website:\n" " \n" " ${object.company_id.website}\n" " \n" " % endif\n" "
\n" "
\n" "\t\t\t\n" "\t\t\t
\n" " " msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Category:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Created By:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Customer:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Priority:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Reply Status:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Status:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Sub Category:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Subject:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Ticket Type:" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_home_menu_ticket msgid "Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page msgid " Send message" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page msgid " Download" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid " Create New" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Stage :" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page msgid "Your Contact" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Assigned User" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content msgid "Cancelled By" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Cancelled Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Cancelled Reason" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Category" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Closed By" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Closed Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Create Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Customer Comment" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Customer Rating" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Customer" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content msgid "Description" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Email" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Last Update Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Person Name" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Priority" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Replied Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template msgid "Reply Status" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content msgid "Status" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Sub Category" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Team Head" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Team" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template msgid "Ticket Status" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Ticket Subject Type" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Ticket Type" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__access_warning msgid "Access warning" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Action" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_needaction msgid "Action Needed" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__active msgid "Active" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_ids msgid "Activities" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Activity Exception Decoration" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_state msgid "Activity State" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Activity Type Icon" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "All" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_allocated msgid "Allocated" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Approve" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Archived" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Assign To" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Assign User" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__user_id #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Assigned User" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_attachment_count msgid "Attachment Count" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__attachment_ids #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Attachments" msgstr "" #. module: sh_helpdesk #: model:ir.actions.server,name:sh_helpdesk.cron_helpdesk_ticket_close_ir_actions_server #: model:ir.cron,cron_name:sh_helpdesk.cron_helpdesk_ticket_close #: model:ir.cron,name:sh_helpdesk.cron_helpdesk_ticket_close msgid "Auto Close Helpdesk Ticket" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__auto_close_ticket #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__auto_close_ticket msgid "Auto Close Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_form_view msgid "Avatar" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_button_boolean msgid "Cancel Button" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_reason msgid "Cancel Reason" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_stage_boolean #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__cancel_stage_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__cancel_stage_id msgid "Cancel Stage" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Cancel Ticket" msgstr "" #. module: sh_helpdesk #. openerp-web #: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_helpdesk.cancel_stage #, python-format msgid "Cancelled" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_by msgid "Cancelled By" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__cancel_date msgid "Cancelled Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Cancelled Tickets" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__category_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__category #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__category #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Category" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_category_view_form msgid "Category Name" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__category_bool msgid "Category Setting" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Close" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__close_date msgid "Close Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Close Ticket" msgstr "" #. module: sh_helpdesk #. openerp-web #: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_helpdesk.close_stage #, python-format msgid "Closed" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__close_by msgid "Closed By" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Closed Comment" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__closed_stage_boolean #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__close_stage_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__close_stage_id msgid "Closed Stage" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__color msgid "Color" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__color #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__color msgid "Color Index" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__comment #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page msgid "Comment" msgstr "" #. module: sh_helpdesk #: model:ir.model,name:sh_helpdesk.model_res_company msgid "Companies" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__company_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__company_id msgid "Company" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Completed Tickets" msgstr "" #. module: sh_helpdesk #: model:ir.model,name:sh_helpdesk.model_res_config_settings msgid "Config Settings" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_config_menu msgid "Configuration" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page msgid "Contact" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_tree_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Create Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Create Helpdesk Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Create Support Request" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Create Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_stages_action msgid "Create a New Stage" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_subject_type_action msgid "Create a New Subject Type" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_tags_action msgid "Create a New Tag" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_team_action msgid "Create a New Team" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_ticket_action msgid "Create a New Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_ticket_type_action msgid "Create a New Ticket Type" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_category_action msgid "Create new category" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_subcategory_action msgid "Create new sub category" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #, python-format msgid "Created By" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__create_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__create_uid msgid "Created by" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__create_date #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__create_date msgid "Created on" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Current Month" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Current Week" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Current Year" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Custom" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #, python-format msgid "Customer" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__customer_comment msgid "Customer Comment" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Customer Name" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__access_url msgid "Customer Portal URL" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__priority_new #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__customer_rating #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__customer_rating #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Customer Rating" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__state__customer_replied msgid "Customer Replied" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__dashboard_filter #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__dashboard_filter msgid "Dashbaord Filter" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__dashboard_tables #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__dashboard_tables msgid "Dashbaord Tables" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.sh_menu_ticket_dashboard msgid "Dashboard" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Data not available." msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__sh_default_user_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__sh_default_user_id msgid "Default Assign User" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__sh_default_team_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__sh_default_team_id msgid "Default Team" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__description #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Description" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__display_name #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__display_name msgid "Display Name" msgstr "" #. module: sh_helpdesk #. openerp-web #: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_helpdesk.done_stage #, python-format msgid "Done" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__done_button_boolean msgid "Done Button" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__done_stage_boolean msgid "Done Stage" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page msgid "Download" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__new_stage_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__new_stage_id msgid "Draft/New Stage" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__email #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Email" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__6 msgid "Excellent" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_follower_ids msgid "Followers" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_channel_ids msgid "Followers (Channels)" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_partner_ids msgid "Followers (Partners)" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Font awesome icon e.g. fa-tasks" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__form_url msgid "Form Url" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Group By" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__sh_group_ids msgid "Groups" msgstr "" #. module: sh_helpdesk #: model:ir.module.category,description:sh_helpdesk.module_helpdesk_category #: model:ir.module.category,name:sh_helpdesk.module_helpdesk_category #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_main_menu #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view msgid "Helpdesk" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_category_action #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_category_menu msgid "Helpdesk Categories" msgstr "" #. module: sh_helpdesk #: model:ir.model,name:sh_helpdesk.model_helpdesk_category msgid "Helpdesk Category" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_priority_action #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_priority_menu msgid "Helpdesk Priorities" msgstr "" #. module: sh_helpdesk #: model:ir.model,name:sh_helpdesk.model_helpdesk_priority msgid "Helpdesk Priority" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.action_helpdesk_configuration msgid "Helpdesk Settings" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_stages_action #: model:ir.model,name:sh_helpdesk.model_helpdesk_stages #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_stages_menu msgid "Helpdesk Stages" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_subcategory_action #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_subcategory_menu msgid "Helpdesk Sub Categories" msgstr "" #. module: sh_helpdesk #: model:ir.model,name:sh_helpdesk.model_helpdesk_subcategory #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subcategory_view_form #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subcategory_view_tree msgid "Helpdesk SubCategory" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_subject_type_action #: model:ir.model,name:sh_helpdesk.model_helpdesk_sub_type msgid "Helpdesk Subject Type" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_subject_type_menu msgid "Helpdesk Subject Types" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_tags_action #: model:ir.model,name:sh_helpdesk.model_helpdesk_tags #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_tags_menu msgid "Helpdesk Tags" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_team_action #: model:ir.model,name:sh_helpdesk.model_helpdesk_team #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_tree_view msgid "Helpdesk Team" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_team_menu msgid "Helpdesk Teams" msgstr "" #. module: sh_helpdesk #: model:ir.actions.report,name:sh_helpdesk.action_portal_report_helpdesk_ticket #: model:ir.actions.report,name:sh_helpdesk.action_report_helpdesk_ticket #: model:ir.model,name:sh_helpdesk.model_helpdesk_ticket msgid "Helpdesk Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Helpdesk Ticket Search" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_ticket_type_action #: model:ir.model,name:sh_helpdesk.model_helpdesk_ticket_type msgid "Helpdesk Ticket Type" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_ticket_type_menu msgid "Helpdesk Ticket Types" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.helpdesk_ticket_action #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_tickets_sub_menu msgid "Helpdesk Tickets" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__4 msgid "High" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_ticket_page msgid "History" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__id #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__id msgid "ID" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon to indicate an exception activity." msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_needaction #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_unread msgid "If checked, new messages require your attention." msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "If checked, some messages have a delivery error." msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__active msgid "" "If unchecked, it will allow you to hide the product without removing it." msgstr "" #. module: sh_helpdesk #. openerp-web #: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_helpdesk.in_progress_stage #, python-format msgid "In Progress" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__is_cancel_button_visible msgid "Is Cancel Button Visible ?" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_is_follower msgid "Is Follower" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__is_done_button_visible msgid "Is Resolved Button Visible ?" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page msgid "" "It looks like you're feeling happy today.." msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_res_users____last_update #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard____last_update msgid "Last Modified on" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_tree_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Last Update Date" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__write_uid #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__write_uid msgid "Last Updated by" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__write_date #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__write_date msgid "Last Updated on" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "Last month" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "Last week" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "Last year" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__2 msgid "Low" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__mail_template_ids msgid "Mail Template" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_main_attachment_id msgid "Main Attachment" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_has_error msgid "Message Delivery error" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_ids msgid "Messages" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "My Ticket" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_sub_type__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_tags__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__name #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket_type__name #: model:ir.model.fields,field_description:sh_helpdesk.field_ticket_dashboard__name #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Name" msgstr "" #. module: sh_helpdesk #. openerp-web #: code:addons/sh_helpdesk/models/helpdesk_ticket.py:0 #: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_helpdesk.new_stage #, python-format msgid "New" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "Newest" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_date_deadline msgid "Next Activity Deadline" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_summary msgid "Next Activity Summary" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_type_id msgid "Next Activity Type" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__sh_next_stage msgid "Next Stage" msgstr "" #. module: sh_helpdesk #: model_terms:ir.actions.act_window,help:sh_helpdesk.helpdesk_priority_action msgid "No Helpdesk Tickets priorities found" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "No Subject" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__close_days #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__close_days msgid "No of Days" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__3 msgid "Normal" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of Actions" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of errors" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of messages which requires an action" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of messages with delivery error" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__message_unread_counter msgid "Number of unread messages" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__open_boolean msgid "Open Ticket" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Other Information" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__parent_category_id msgid "Parent Category" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__partner_id msgid "Partner" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Partner:" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__person_name msgid "Person Name" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__sh_portal_user msgid "Portal" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_users__sh_portal_user_access msgid "Portal Access" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__access_url msgid "Portal Access URL" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__res_users__sh_portal_user_access__leader msgid "Portal Leader" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__res_users__sh_portal_user_access__manager msgid "Portal Manager" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__res_users__sh_portal_user_access__user msgid "Portal Support User" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Preview" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Previous Month" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Previous Week" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Previous Year" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__priority #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Priority" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Rating" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__rating_bool msgid "Rating Setting" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_portal_ticket_template #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_template msgid "Rating: #{o.priority_new} on 3" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_portal_content msgid "Rating: #{ticket.priority_new} on 3" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Re-Open Ticket" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__reopen_stage_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__reopen_stage_id msgid "Re-Opened Stage" msgstr "" #. module: sh_helpdesk #. openerp-web #: code:addons/sh_helpdesk/static/src/js/helpdesk_ticket_kanban_examples.js:0 #: model:helpdesk.stages,name:sh_helpdesk.reopen_stage #, python-format msgid "Reopened" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__reopen_stage_boolean msgid "Reopened Stage" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__replied_date msgid "Replied Date" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__state msgid "Replied Status" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Reply" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #, python-format msgid "Reply Status" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_reporting_menu msgid "Reporting" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__done_stage_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__done_stage_id msgid "Resolved Stage" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Resolved Ticket" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__activity_user_id msgid "Responsible User" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "SMS Delivery error" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "Search in All" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__access_token msgid "Security Token" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Select Assign User" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Select Category" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Select Date" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Select Priority" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Select Sub Category" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Select Subject" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Select Team" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_category__sequence #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_priority__sequence #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_stages__sequence #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__sequence msgid "Sequence" msgstr "" #. module: sh_helpdesk #: model:ir.ui.menu,name:sh_helpdesk.menu_config_helpdesk msgid "Settings" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__state__staff_replied msgid "Staff Replied" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__stage_id #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_stages_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_stages_tree_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Stage" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Status" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_state msgid "" "Status based on activities\n" "Overdue: Due date is already passed\n" "Today: Activity date is today\n" "Planned: Future activities." msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__sub_category_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__sub_category #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__sub_category #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Sub Category" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_subcategory__name msgid "Sub Category Name" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__sub_category_bool msgid "Sub Category Setting" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subcategory_view_form msgid "SubCategory Name" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Subject" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subject_type_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_subject_type_tree_view msgid "Subject Type" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page msgid "Submit Feedback" msgstr "" #. module: sh_helpdesk #: model:res.groups,name:sh_helpdesk.helpdesk_group_manager msgid "Support Manager" msgstr "" #. module: sh_helpdesk #: model:res.groups,name:sh_helpdesk.helpdesk_group_user msgid "Support User" msgstr "" #. module: sh_helpdesk #: model:ir.model.constraint,message:sh_helpdesk.constraint_helpdesk_tags_name_uniq msgid "Tag name already exists!" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__tag_ids #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_tags_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_tags_tree_view msgid "Tags" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__team_id #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Team" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__team_head #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__team_head #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view msgid "Team Head" msgstr "" #. module: sh_helpdesk #: model:res.groups,name:sh_helpdesk.helpdesk_group_team_leader #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Team Leader" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_team__team_members #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_team_form_view msgid "Team Members" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_feedback_thank_you msgid "Thank you for your valuable feedback to us." msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_feedback_thank_you msgid "Thanks!" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "There are currently no tickets for your account." msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "This Quarter" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "This month" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "This week" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "This year" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_tree_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets msgid "Ticket" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__allocation_mail_template_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__allocation_mail_template_id msgid "Ticket Allocation To User Mail Template" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Ticket Cancelled Information" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_form_view msgid "Ticket Closed Information" msgstr "" #. module: sh_helpdesk #: model:ir.actions.act_window,name:sh_helpdesk.sh_action_ticket_dashboard #: model:ir.model,name:sh_helpdesk.model_ticket_dashboard #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_dashboard_menu msgid "Ticket Dashboard" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view msgid "Ticket Dashboard Settings" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_from_portal msgid "Ticket From Portal" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_from_website msgid "Ticket From Website" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view msgid "Ticket Mail Template Settings" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.ticket_dashboard_tbl msgid "Ticket No" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_res_company__reply_mail_template_id #: model:ir.model.fields,field_description:sh_helpdesk.field_res_config_settings__reply_mail_template_id msgid "Ticket Reply Mail Template" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view msgid "Ticket Settings" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_config_setting_view msgid "Ticket Stage Settings" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__subject_id msgid "Ticket Subject Type" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__ticket_type #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_search_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_type_form_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_type_tree_view #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Ticket Type" msgstr "" #. module: sh_helpdesk #: model:mail.template,subject:sh_helpdesk.sh_ticket_replay_template msgid "" "Ticket reply from ${object.company_id.name} (Ref ${object.name or 'n/a' })" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #, python-format msgid "Ticket viewed by customer %s" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/models/helpdesk_ticket_dashboard.py:0 #: model:ir.ui.menu,name:sh_helpdesk.helpdesk_tickets_menu #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_calendar #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_graph #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_pivot #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_home_menu_ticket #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_home_ticket #: model_terms:ir.ui.view,arch_db:sh_helpdesk.portal_my_tickets #, python-format msgid "Tickets" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view #, python-format msgid "Today" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Type of the exception activity on record." msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_unread msgid "Unread Messages" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__message_unread_counter msgid "Unread Messages Counter" msgstr "" #. module: sh_helpdesk #: model:ir.model,name:sh_helpdesk.model_res_users msgid "Users" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__5 msgid "Very High" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields.selection,name:sh_helpdesk.selection__helpdesk_ticket__priority_new__1 msgid "Very Low" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,field_description:sh_helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website Messages" msgstr "" #. module: sh_helpdesk #: model:ir.model.fields,help:sh_helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website communication history" msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.sh_ticket_dashboard_kanban_view msgid "Yesterday" msgstr "" #. module: sh_helpdesk #: code:addons/sh_helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "You have not access to edit this support request." msgstr "" #. module: sh_helpdesk #: model_terms:ir.ui.view,arch_db:sh_helpdesk.helpdesk_ticket_feedback_page msgid "Your Feedback" msgstr ""