Ticket Information

Ticket : ${object.name}

Create Date : ${object.create_date}

Due Date : ${object.sh_due_date}

% if object.subject_id: Subject : ${object.subject_id.name}

% endif % if object.ticket_type: Type : ${object.ticket_type.name}

% endif % if object.category_id: Category : ${object.category_id.name}

% endif % if object.sub_category_id: Sub Category : ${object.sub_category_id.name}

% endif % if object.priority: Priority : ${object.priority.name}

% endif % if object.team_id: Team : ${object.team_id.name}

% endif % if object.team_head: Team Head : ${object.team_head.name}

% endif % if object.user_id: Assigned To : ${object.user_id.name}

% endif % if object.sh_user_ids: Assign Multi Users : % for row in object.sh_user_ids : ${row.name} %endfor

% endif % if object.tag_ids: Tags : % for row in object.tag_ids : ${row.name} %endfor

% endif % if object.product_ids: Products : % for row in object.product_ids: ${row.name_get()[0][1]} %endfor

% endif Partner : ${object.partner_id.name}

Person Name : ${object.person_name}

Email : ${object.email}

View Ticket

${object.company_id.name}
${object.company_id.phone or ''}

% if object.company_id.email: ${object.company_id.email}
% endif % if object.company_id.website: ${object.company_id.website} % endif