From 1ca3b3df3421961caec3b747a364071c80f5c7da Mon Sep 17 00:00:00 2001 From: stephanchrst Date: Tue, 10 May 2022 17:14:58 +0700 Subject: initial commit --- .../data/helpdesk_reminder_mail_template.xml | 187 +++++++++++++++++++++ 1 file changed, 187 insertions(+) create mode 100644 sh_helpdesk/data/helpdesk_reminder_mail_template.xml (limited to 'sh_helpdesk/data/helpdesk_reminder_mail_template.xml') diff --git a/sh_helpdesk/data/helpdesk_reminder_mail_template.xml b/sh_helpdesk/data/helpdesk_reminder_mail_template.xml new file mode 100644 index 0000000..fe5c9e7 --- /dev/null +++ b/sh_helpdesk/data/helpdesk_reminder_mail_template.xml @@ -0,0 +1,187 @@ + + + + + Ticket Reminder + + ${object.company_id.partner_id.email_formatted |safe} + ${object.company_id.name} Ticket Reminder(Ref ${object.name or 'n/a' }) + + +
+ + + + + + + + + + + + + + + + + + +
+ + + + + +
+ + Ticket Remainder (${object.name}) + + + ${object.company_id.name} +
+
+ + + + +
+

+

+ +

Ticket Information

+ Ticket : + ${object.name} +
+
+ Create Date : + ${object.create_date} +
+
+ Due Date : + ${object.sh_due_date} +
+
+ % if object.subject_id: + Subject : + ${object.subject_id.name} +
+
+ % endif + % if object.ticket_type: + Type : + ${object.ticket_type.name} +
+
+ % endif + % if object.category_id: + Category : + ${object.category_id.name} +
+
+ % endif + % if object.sub_category_id: + Sub Category : + ${object.sub_category_id.name} +
+
+ % endif + % if object.priority: + Priority : + ${object.priority.name} +
+
+ % endif + % if object.team_id: + Team : + ${object.team_id.name} +
+
+ % endif + % if object.team_head: + Team Head : + ${object.team_head.name} +
+
+ % endif + % if object.user_id: + Assigned To : + ${object.user_id.name} +
+
+ % endif + % if object.sh_user_ids: + Assign Multi Users : + % for row in object.sh_user_ids : + + ${row.name} + + %endfor +
+
+ % endif + % if object.tag_ids: + Tags : + % for row in object.tag_ids : + + ${row.name} + + %endfor +
+
+ % endif + % if object.product_ids: + Products : + % for row in object.product_ids: + + ${row.name_get()[0][1]} + + %endfor +
+
+ % endif + Partner : + ${object.partner_id.name} +
+
+ Person Name : + ${object.person_name} +
+
+ Email : + ${object.email} +
+
+
+
+ View Ticket +
+

+
+
+ + + + + +
+ ${object.company_id.name} +
+ ${object.company_id.phone or ''} + 		+ % if object.company_id.email: + ${object.company_id.email} +
+ % endif + % if object.company_id.website: + + ${object.company_id.website} + + % endif +
+
+
+ + + + \ No newline at end of file -- cgit v1.2.3